United Way is not a relief agency. It's primary function is to raise money to be distributed to local non-profit agencies for various programs such as The Salvation Army, The American Cancer Society, Big Brothers/Big Sisters, etc.
You'd expect to see the Salvation Army at a disaster site. Not United Way.
The Red Cross has been in the 6 states affected by this event since December 11.
Here's a report from one of their volunteers in Mayfield several days ago.
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Lynchburg Red Cross continues to provide relief for Kentucky tornado victims
The Lynchburg region Red Cross is on the ground in Mayfield, Kentucky helping victims recover from the tornado destruction. Michael Buscemi, Lynchburg Red Cross volunteer, arrived to Mayfield on Tuesday morning. "When you start seeing devastation like they have down here, it's hard to take...wset.com
The Red Cross may be there but nobody I have talked to has seen them.