Anyone here do a custom home build and NOT hire a GC to oversee the project? I've heard horror stories from both sides; those that hire a GC and those that don't hire a GC.
I'm open to hear the pros and cons of each based on real-life experiences...
The argument about wether a GC is good or bad will never get answered definitively. There will always be endless examples of good and bad.
But Pettrix didn't give enough information.
So, Pettrix, Why do you ask? Are you deciding between overseeing it yourself or hiring GC? Are you ready with time, money and experience to oversee it, if necessary? Are you deciding between your brother-in-law or neighbor or the mailman's uncle and a GC. Do you already hate all contractors? Have you built anything and dealt with the building department before? Can you write well and communicate well with subcontractors and building officials? What trades do you know? Etc.
If you are not ready to deal with these issues, you'd better get someone you trust to do it for you and pay them to do it. Either manage it yourself from a knowledge and experience base, or hire a professional. Do not let your neighbor or your best friend just help you out by "managing" it for you.
Contracting is personal. If you cannot sit down and communicate well with your potential contractor, if you don't like his attitude or something else, send him on his way with a "thank you for coming". Ask him to tell you what will fall into the "extra" category and make a written list. What windows does he recommend and why, what siding is best and why, what grade interior wall finish is he planning to use, what brand and grade paint, can you hire a sub for the heat and expect him to work with that sub outside the general contract, etc. Tell him you expect him to devote time to this project and be on site most of the time. Projects do not go well without an on-site manager. How do his responses sound? Take responsibility for the project yourself and don't just be looking for someone to blame when it gets tough. In the end, it will be frustrating and more expensive than you think.
There is no one answer to fit your question. Someone else telling you they hate contractors may say more about them than the contractors. You must take responsibility for the final decisions and work with the people you hire. If they are not up to your standards you have to express that and either help them do better or find someone else. Balance that with staying out of the way and allowing the project to move forward. You might be the biggest hindrance. Finally, pay well and pay when asked. Money greases the wheels of the project and happy workers do better work. They'll want to be there and want to please you.
Finally, if you do hire a general, or if you hire a few subs, let them do their work. Nothing is more bothersome than someone breathing down your neck while you are trying to do good work. Subs are not there to teach you or explain every decision they make, they are professionals. You may not realize how many outside expenses they have to manage in their business. They have given you a price that is competitive and they need to make progress to make money. They need to make money to be in business and pay for insurance, licenses, fuel, payments and employees. And they need to remain in business to warrantee their work. It costs a lot to be a legitimate businessman. If you have hired them it means you trust them. If you see some serious shortcut or get by, tell them you are concerned and remind them that this is your home and you want it to last your lifetime. Tell them that if they are unfamiliar with what they are doing you may have to re-consider the arrangement. And tell them to do it over. But be sure you know what you are talking about. If you let problems slide you will live with them for the rest of the time you live there and you will always remember it. Fixing it might be more expensive, but you will sleep better.
By all means, do it yourself if you can. What could be more satisfying than building your own house? Sometimes it's hard to realize that everything is easy once you know how to do it. When someone is really good at something it looks easy. Are you good enough at all the trades to make them look easy? If not, can you find a manager that is?
I am most of the way through managing the construction of my new home. I'm also a radiant heating contractor that works with many GCs. I don't claim to know roofing or concrete or underground waste plumbing. But I do know people well enough to weed out the losers and I know when someone has taken advantage of me. This is my retirement home and the one time I'm going to build for myself. I designed the whole thing and have been working with everyone from the engineer and building department on through all the subcontractors that knew how to do what I didn't. I designed the house, all of the interior dimensions, and located it on the property, I designed and installed the solar system and the radiant heat system, did all the rebar, wiring and domestic plumbing. Picked the siding and windows, decided on the framing sizes and the insulation, etc, etc, etc. It goes on endlessly.
Here's the bottom line: If you have more time than money, and know something about the trades, do it yourself. If you have more money than time, and know little about building, hire someone to manage it for you. If you hire some workers to help you, then you must consider what might happen if they get hurt on the job and look to you for help. Around here, you cannot hire someone for a value of more than $200. without Workman's Comp. But, of course, it happens all the time. Licensed contractors that bring their employees to the job have already dealt with that and should be able to prove it to you. One way to weed out the people that may be just getting by is to specify that they must provide you with proof of insurance and a contractors license number before they start work. You can tell them you want to be named an additional insured on their policy. This is a way to protect yourself and determine if a contractor has been knowledgeable enough to become established and get a clue. By this time, if they haven't bolted for the door, they are qualified to go to my earlier paragraph about "Contracting is personal" and start there. Or you can start there and finish it off wit these requirements.
Are you beginning to see that this might be a more complicated question than just yes or no?