Gently Used

[csquared63]

Just curious, when you buy an attachment from a dealer, in this case a ballast box, do you expect it to be "brand-spanking new" or is it OK if it has had some obvious light use?

My box had some crusher run residue in it and some surface scratches, mostly on the bottom. I paid full price for itå‚*efore I drove around back to pick it up.

I figure it's going to get dirty anyway, but it just seems odd.

 

[brin]

I agree and you might consider not being too bashful or hesitant to call the dealer and meniton to him that you have noticed it looked used and ask if he will give you some store credit to make up for it..Hey, it never hurts to ask..nothing to lose ..worse he can do is say no.

 

[mattman]

I guess for a ballast box I would not be to worried. If it where some type of rotary product or a disk I would have to say something about that.

 

[Couple of Achers]

I would call him and at least tell him that the weight box looked used. And even though scratches inside will obviously not affect it's use. It isn't right. He will probably suggest a piece offering to make it right. I'm guessing he wants to keep you as a customer. If nothing else, you should be able to get a can of matching touch up paint. That's good stuff to have around from time to time.

 

[bpattie]

couldn't agree more with the comments. Makes me mad that when something is presented as new and it is used. Even a minor use. Now if they say it is used even if they quote a new price, then at least it is honest presentation.

 

[Soundguy]

Igf it's sold as new. and the scratches aren't something that would ahve come from shipping / unpacking.. I'd mention it.. see what happens.

soundguy

 

[Willl]

Was it stored it a gravel lot at the dealers ?

 

[zman007007]

I think you should have said something about it when you drove around back to pick it up, and saw its condition. that was the time to speak up if it bothered you. Otherwise nothing hurt. JMHO zman

 

[greggh]

I think I would have to agree with zman. The time to ask/complain was when you picked it up. I know this is not much comfort but who is to say it wasn't used after it arrived at your place. However that being said, if your dealer is a good one, he probably knows if it had been used before and might offer something to keep a customer happy.

 

[Heavyduty]

I would take it back and tell the dealer it's not new. Heck, I ordered a radiator from deere and it came in with some fin damaged. I kindly asked for a new, undamaged radiator for my $1000 bucks and got what I wanted.