Update:
I received the model 2000 and it just did not work very well. I called them and requested to exchange it for a model 2004. They sent me out a 2004 and man, it rocks. I sent back the 2000.
I got a call a couple days later with an apology. The 2000 had not been finished properly and was very dull. He even said it would not go thru hot butter. That was my experience. Those bales I was testing are some of the tightest I have seen. So, atleast now I know it was not me.
Good customer support and a good product - they get my vote.
D.
I received the model 2000 and it just did not work very well. I called them and requested to exchange it for a model 2004. They sent me out a 2004 and man, it rocks. I sent back the 2000.
I got a call a couple days later with an apology. The 2000 had not been finished properly and was very dull. He even said it would not go thru hot butter. That was my experience. Those bales I was testing are some of the tightest I have seen. So, atleast now I know it was not me.
Good customer support and a good product - they get my vote.
D.