That is normal. As it gets colder, the output capacity of the heat pump drops (some people think that the heat pump's efficiency drops in cold weather - it does drop somewhat, but the major issue is that the capacity, or amount of heat it can produce drops). Also the heat loss of the house gose up as it gets colder out.
If you graphed the heat loss of the house vs. temperature, and on the same graph plot the heat pump output vs. temperature, the 2 lines would cross at some temperature. This point is called the "balance point", which is where the heat pump can just maintain the house temperature. Below that outside temperature, additional heat is required to maintain the house's heat. High end heat pumps have a microprocessor controller that will have a settable balance point temperature. When it is above the balance point temperature outside, the aux heat is disabled (except in emergancy mode). This helps save money if you bump up the thermostat a few degrees, since the electric strip will not come on.
So if you are near or at the balance point, the heat pump may run continuously, without any auxiliary heat. A bit colder and the aux heat will start to cycle on a bit, and the heat pump will keep running. At this point the heat pump is still making cheap heat, but not enough of it.
A heat pump will make efficient heat to 0 or below, but at a decreasing capacity. Get below 0 and usually the amount of heat produced starts to equal the losses in the system, to not much net heat is generated. It will run without doing any harm, but not producing much heat. At that point the aux heat is providing most of the required heat.
paul
If you graphed the heat loss of the house vs. temperature, and on the same graph plot the heat pump output vs. temperature, the 2 lines would cross at some temperature. This point is called the "balance point", which is where the heat pump can just maintain the house temperature. Below that outside temperature, additional heat is required to maintain the house's heat. High end heat pumps have a microprocessor controller that will have a settable balance point temperature. When it is above the balance point temperature outside, the aux heat is disabled (except in emergancy mode). This helps save money if you bump up the thermostat a few degrees, since the electric strip will not come on.
So if you are near or at the balance point, the heat pump may run continuously, without any auxiliary heat. A bit colder and the aux heat will start to cycle on a bit, and the heat pump will keep running. At this point the heat pump is still making cheap heat, but not enough of it.
A heat pump will make efficient heat to 0 or below, but at a decreasing capacity. Get below 0 and usually the amount of heat produced starts to equal the losses in the system, to not much net heat is generated. It will run without doing any harm, but not producing much heat. At that point the aux heat is providing most of the required heat.
paul