Home Depot Rant #476,352,939

[rcrcomputing]

Why would they offer service? People go for price. And they'll take a heck of alot of bad service for price. Folks may get mad, but next time they buy, it'll be for price. Sad, but true.

This is not true for everyone, but is for most. Even those that won't readily admit it.

In my town, the local yard will not have it in stock. Doesn't much matter what it is.. Last week, cheap single glass window of any size? Nope, no windows of any kind.. Amazing...

 

[mikim]

I hate the big box stores as much as anyone ... but they're driving everyone else out of business! I prefer McCoy's and always buy my lumber there - but then I have to go across the street to HD for hardware because McCoy's can't stock the variety or quantity that HD does. They do a better job though of stocking the strange items that country folk need. Things for their wells & septic etc. HD corporate has a more urban mind set.

 

[Tom_H]

I second Tom_H in recommending Grainger... I can order a case of light bulbs on a Thursday afternoon and they will be delivered the next morning...

And I thought mine came so quickly because Grainger in West Sac. is next door to the regional UPS center. It is true, things often do show up the very next morning.

 

[450EXC]

The good part is when I get to the cashier.

A local Home Depot is closing and having a 10 - 30 % off sale so I stopped in yesterday. I track down all the 30 % signs and stock up on stuff I need and force myself to hold off on the wish list. I did cave in and grab a Ryobi lithium drill kit at 10% off. I get the cart full and tell myself I better leave.

I am next in line at the cashier and a girl comes over and starts to open the next register. She sees my cart full to the brim and starts having second thoughts. She finially smiles and waves me over. I am slowing her down since I'm checking the prices to make sure they ring up right.

Here's the good part. Some items start ringing up way low, she looks at me, smiles, and throws them in the paid cart. Half way through I pull out the Ryobi Lithium and jokingly say I only want to pay 20 bucks for this. She laughs and says probably cant help you with that. It rings up at $ 6.35. I figure , here we go, 20 minute delay. She puts it in the paid cart and keeps right on rolling.

I briefly think I should have her re-scan it, but think of all the times I hiked 20 aisles looking for help and tell myself, ok, were even.

A good day at the Depot.

 

[N80]

A local Home Depot is closing

Good. They deserve it. From what I've heard, their CEO has run the business into the ground. He'll probably get fired and have to fall back on a little $100 million golden parachute...poor guy.

I hope Tony Stewart loses at Darlington tomorrow night.

 

[dgl24087]

Good. They deserve it. From what I've heard, their CEO has run the business into the ground. He'll probably get fired and have to fall back on a little $100 million golden parachute...poor guy.

I hope Tony Stewart loses at Darlington tomorrow night.

Bob Nardelli resigned last year (Jan. 07) with a huge payoff ($210 million), he's running Chrysler now.

 

[N80]

That's unreal.

 

[Barton]

I hope Tony Stewart loses at Darlington tomorrow night.

Man, you really are mad! But I dont't like Tony Stewart anyway.

 

[Redbug]

Just thinking about these big stores...I would believe most of the stock on the shelves is sold during the weekends when most people are off and can shop. Monday would be the worst day to get something since it is after the weekend. So...I would suppose that Friday would be the best day to load up since they have restocked and are ready for the weekend. Good logic or if the store really stinks, (like the TSC in Lexington, SC), it dosen't matter...

 

[N80]

I got off work this afternoon at 5 and decided I'd get my lumber today rather than wasting my Saturday morning doing it. The local lumber yard (Carters) closed at 6. So I went to Lowes.

Now, I've had plenty of bad experiences at Lowes, but at least this afternoon they were night and day compared to Home Depot. All of the lumber racks were full. Imagine that.

At the check out, as usual, there were two people in a row ahead of me with stuff they couldn't figure out prices/discounts, etc etc and the line started to pile up. Another guy came up to help and it seemed like he was being a jerk to the cashier who was getting flustered, but the cashier really shifted gears and got us through. My bill was right at $500. That's how much HD lost.

Edit: Dave, I posted this before I saw your post. Maybe that's why Lowes was better prepared. Still, if a place isn't prepared when I'm there....shame on them, not me. I shouldn't have to plan which day of the week to shop on.