I have a hard time thinking Echo would have a bad saw out in the 40 cc class. Too good of a brand for that to be the case. Are there other Echo dealers close enough that he could take it to? Sounds like a warranty call, I do not think he should have been charged.
Totally agree. I don't think it is a bad saw but Echo sets them up lean, generally. Conversing with a big well respected Echo guy on another forum said that every time he comes across a new Echo he needs to redo the limiters caps and make them run a little richer in order to run well. But I didn't touch my new Echo and seems fine, so it is not across the board.
Just how the dealer thinks; I was shopping Echo saws and he had a 60 cc in the store room. I looked at it and eventually said I wanted a different model with more HP etc but cost $150+ more. He said they are the same engine so I should just get the cheap one. The cheaper one was advertise to pull a 18-20" bar. The more expensive one was advertised to pull a 20-24 or 25?" bar. I told him the motors can't be the same if there is that big of a difference.. CCs ,might be the same but construction, porting , exhaust etc has to be different. I couldn't win that argument with him.
Eventually I told him I wanted to order the bigger, more pro model. he said fine, he will order it. This was in April and I asked for a delivery date. He said February. That took me by surprise as I thought he was mixed up, so I asked for clarification. Then I asked how a saw takes so long to get. He said he usually orders all his stuff, garden tractors, mowers, saws, blowers etc once a year and that is December or January. Thanks but no thanks.
So I just got on line and ordered and got one in 2-3 days from half a country away and $150 cheaper. He could have ordered from the same place as I did, marked it up $50 and sold it to me and I wouldn't have known the difference, but I do now.
That is the dealership we have so I can see how he wouldn't adjust my friends saw. I was going to tell my friend I will take it off it hands for cheap because he was about ready to throw it away but I thought that would be mean.