Dealer matters. My TYM dealer has been fantastic. When I went to look and test drive, the sales manager was at a farm equipment show, but the head mechanic spent an hour with me. He owns several TYMs and was extremely knowledgeable about the tractors. I got my test drives that day. The sales manager and I texted and talked often, always very responsive. The head mechanic delivers my unit and said he would be happy to stop by to do a 50 hour if I wanted, as he has family in my small town. When I wanted filters, it was a call and three days later they were drop shipped to my door. Flashy signs and advertising dollars don't always equal a good customer experience. It's very individual and local. I get the feeling TYM is hungry to make advances here in the US, and being hungry makes you work harder than those who are already well fed.