Is it just me?

   / Is it just me? #11  
I've had that problem. I went to the brand NH dealership and it was like talking the wrong language. I went to a smaller NH outfit and it was a complete turn around. They went the extra mile, double checked and answered questions. I try to always go to them. TSC is just confused in my area when it comes to tools and machinery of any kind.
 
   / Is it just me? #12  
bake321,

When I saw your post, I figured you must be a neighbor. Sounds like my local dealer. Pretty much useless. AND snotty. And they're the ones I bought my BX from...

When the BX broke down in my field I called them. They said something like "hope it works out". A dealer at some distance charged me $70 to pick it up and deliver it back (+repairs, of course) which seems very reasonable. Another dealer even farther away is also very good, and very responsive. When I need parts or service I just figure in a long drive.

I guess the bad ones are everywhere.

Good luck,
Z.
 
   / Is it just me? #13  
I think I confused them when I asked to buy a 6x4x2 dirt auger. They had to know what brand three point it was going to be used on. I told them typically all two inch round coupler augers were the same. Same for 2 inch hex and 2 9/16 round. I then remembered that it was a Rhino brand. Well then they needed to know the model number. I asked to look at what they had and I could tell if it would work. No No. I remembered the model, EPHD, They said see there are three different six inch augers listed for just that unit. I said yep probably rock head, welded and replaceable cutters. All they had was welded. It was after this episode that we got into fluids. I finally said "well I'm going to say it, you got to be kidding me" and I left.

Did you talk to the manager or owner. They may want to know why they are losing business. If they're not interested, nothing lost.
 
   / Is it just me? #14  
Walmart dropped the price for Rotella T6 to $19.57 a gallon here recently.

Same here...great price for a very good oil.i grabbed a six pack of gallons and another 5 of the Rotella T1, Sae30 for my Detroit deisel..it was only 13.61 a gallon. That's 1.50 less than the best Internet price I could find
.then I needed to pay shipping.
 
   / Is it just me? #15  
bake321,

When I saw your post, I figured you must be a neighbor. Sounds like my local dealer. Pretty much useless. AND snotty. And they're the ones I bought my BX from...

When the BX broke down in my field I called them. They said something like "hope it works out". A dealer at some distance charged me $70 to pick it up and deliver it back (+repairs, of course) which seems very reasonable. Another dealer even farther away is also very good, and very responsive. When I need parts or service I just figure in a long drive.

I guess the bad ones are everywhere.

Good luck,
Z.

Z, have you tried Jennings Equipment in Puyallup? I make the long trip as my local dealer is kinda like the one you discussed.

Ron
 
   / Is it just me? #16  
Z, have you tried Jennings Equipment in Puyallup? I make the long trip as my local dealer is kinda like the one you discussed.

Ron

Hey, Ron. Wouldn't surprise me if we share the same "quality" local dealer. I haven't tried Jennings. Since I have family in Olympia, I like to stop by J&I Power Equipment when I'm down there. So far, they've been first rate.

I'll keep Jennings in mind. Thanks.

Z.
 
   / Is it just me? #17  
I am near Meridian so Chickasaw Equip would be too far. Thanks for the suggestion though.
Yes, even their place in Houston would be a long drive. The one just south of Tupelo is in a new location and bigger than before.
 
   / Is it just me? #18  
Hey, Ron. Wouldn't surprise me if we share the same "quality" local dealer. I haven't tried Jennings. Since I have family in Olympia, I like to stop by J&I Power Equipment when I'm down there. So far, they've been first rate.

I'll keep Jennings in mind. Thanks.

Z.

Good to know since I patronize J&I too... just have not needed any Kubota parts... go there for Stihl and no complaints.
 
   / Is it just me?
  • Thread Starter
#19  
"Did you talk to the manager or owner. They may want to know why they are losing business. If they're not interested, nothing lost. "

They have 6 or more stores and I think "not interested" would be a good way to put it.
 

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