JD 4100 vs CK20

[cdt80]

<font color="blue"> I try to help anyone out with there problems even if I did not sell the tractor it only makes sense, My shop keep on working and we make money.
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Wallace, I can't agree more. That is a great comment and reflects well on your business. I am lcisled's brother and I own one of the five Kioti's he was talking about. I don't think Kioti Company realizes how close we were to tossing 5 Kioti tractors back out onto the market and replacing them with a Company who cares. That whole episode was disappointing to say the least. If it wasn't for the fact our dealer 800+ miles away had a consience and did the right thing, we would have. The sad thing is we gave our close by dealer numerous opportunities to make the original sale. I don't think they had a legitimate complaint. In my humble opinion, Kioti dropped the ball and Littletractor saved the day. I guess now my question is, what is Kioti's policy on doing warranty work? I don't like being jerked around. When the warranty says it's warranted then either it is or it isn't. Now I wonder if Kioti Company backs that up with action or do they allow this to continue? It shouldn't be left up to the discretion of dealers like Little and yourself to decide they want to back the warranty. Either you are a dealer representing Kioti or you aren't.

 

[RedRocker]

If I were Kioti, I'd be all up in that dealers face. How swell would it be with any other product in this country to do business like that. They better step up to the plate on this one, that's insane. /forums/images/graemlins/shocked.gif

 

[TractorLegend]

Theres always the attorneys general and BBB to complain to.

 

[DK35vince]

</font><font color="blue" class="small">( If I were Kioti, I'd be all up in that dealers face. How swell would it be with any other product in this country to do business like that. They better step up to the plate on this one, that's insane. /forums/images/graemlins/shocked.gif )</font>

I agree !!
From the Kioti website- "Warrenty repairs must be obtained at an authorized Kioti dealership and require proof of purchase".

It says AUTHORIZED Kioti dealer. Nowhere does it say SELLING DEALER.
That is what I expect to get, warranty from any authorized dealer NO EXCUSES .

 

[lcisled]

TractorLegend,
I mainly use my tractor to mow about 3 acres of lawn with a 60" Kioti MMM. I also use it to prep lawn for seeding with a TR3 rake (about 300,000 sq. ft. so far). I have a 60" tiller, a 60 gallon-12' boom lawn sprayer, a lawn rake, and I have the KL120 loader to do some occasional loader work. Anything real heavy and I use the 4400. So you can see by my implements I do not work the tractor too hard. I will say that the TR3 makes the tractor work, but not to an extent of abusing the tractor.
According to the paperwork that I got from the dealer, the hydro failed and took out a coupler. They replaced the hydro and all of the items that they thought necessary.

 

[RedRocker]

I have a small aftermarket Jeep parts business, I only sell wholesale since it's a home based part time thing.
I've had people call me with a problem and I gladly replace the part even though it was bought from another source. I even had a guy tell me my part didn't fit his Jeep when I've sold thousands of those same parts. I gladly refunded his money, back when I did sell retail. If your dealer was smart he'd be making you a happy camper, with 5 machines in his area there's a lot of money to be made. Oh well, Darwin will take care of him I guess. /forums/images/graemlins/confused.gif