What Greg said. Probably the driveshaft though. There is a disc/washer that holds the ball bearings in proper place inside the cup. That washer is held in place by a snapring in a groove on the splined shaft. Those snap rings sometimes break, probably from driving over rough terrain, then the washer shifts. this lets the ball bearings out from between the cup and shaft and no more 4WD. It is an easy fix and the outer tube case should have contained all the ballbearings. Just be sure you are over a smooth clean surface when you disassembe so you don't loose any of them as you take the outer case/tube off. If you have to do it in the driveway, put a tarp under the area so you don't loose any...