What little I know about Deere all you will have to do to get a brand new machine is have your family lawyer write a letter to Corporate and mention the Magnuson Moss Act and they will be calling your dealer to go pick it up. They don't want the bad press and if you really knew what it cost them to manufacture the Z-trak its pennies on the dollar to what you paid or agreed to pay for on a loan. ( Particulalry a Deere backed loan ) You'll get what you deserve. Or come on over to the Orange side anyway you are welcome!gamble77 said:
John Deere Buy back policy
- Thread starter BCNU
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The service manager called me and told me my mower was ready to pick up so I took back the loaner and picked up my mower. My salesman was not there so I could not talk to him but I called back about an hour later and he was there. I told him I would like Deere to take back this mower and give me another 997. He told me that he had never had any luck with Deere taking anything back but if I wanted he would make some calls and let me know what he could find out. Did not sound very promising. A few hours later he called me back and said he had 2 of the area reps agree to give me another mower but they have to go through one more person and I should know something by monday.So I will keep my fingers crossed !!
OB1kubota, look at my signature and you will see I already own one peice of orange. IT has been a great tractor. I just like the 7 iron deck and have owned several John Deere mowers and never had a problem with any of them until this one. Hopefully Deere will step up to the plate for me or about the time my warranty runs out my next one will be orange.Ob1kubota said:
ddivinia
Elite Member
BCNU said:
That is encouraging. Also, it is early in the season - they can use the other one as a demo, etc.
D.
BCNU said:
BCNU .... did mean to upset you just didn't see an orange Zero steer in your fold. I have both a ZD21 & a ZD326P. The older ZD still on stage one pumps and despite all the bad press no shavings in the return filter yet. The 326P is an outright monster that will cut anything in its path. Its got a Tank deck on it less the adjustment skirt found on the Cub Cadet. Go look at Art White's site and you will see what I'm talking about...
You didn't upset me all, just pointing out That I already had some orange equipment. I looked at the ZD331 before i bought my 997 but have had such good luck with the deere mowers before I stuck with them. The 997 is a mowing machine, I just got a bad one. I may never have another problem with it but if they will give me another new one Im sure going to take it.
MessickFarmEqu
Super Member
ddivinia said:
...and ultimatly sell it to someone else. You know thats what happens with these kind of things.
ddivinia
Elite Member
Yup - why I buy new stuff unless I know the history on it.
D.
D.
jcmseven
Veteran Member
Neil,
You know better than that. JD has not achieved its reputation in this way, and I doubt that mower will end up with someone else. If a dealer with JD does that I suspect that dealer will be in trouble with corporate. Four of my dealer friends, who between them have had two or three take backs said that the JD rep wanted the machines back so that they could be gone over. To all: bear in mind JD, as of 2006, could operate the entire company on their parts division for replacement parts and upgrades for existing machines. It would and should be of no trouble to them to take back a problematic machine to keep a happy customer.
John M
You know better than that. JD has not achieved its reputation in this way, and I doubt that mower will end up with someone else. If a dealer with JD does that I suspect that dealer will be in trouble with corporate. Four of my dealer friends, who between them have had two or three take backs said that the JD rep wanted the machines back so that they could be gone over. To all: bear in mind JD, as of 2006, could operate the entire company on their parts division for replacement parts and upgrades for existing machines. It would and should be of no trouble to them to take back a problematic machine to keep a happy customer.
John M
