Our local JD dealer was family owned for years. It was small, no parts inventory, and only had 3 or 4 tractors on the lot. Really not a very inviting place.
A huge company bought them out, and revamped the whole business. Now, we have a real dealer with a huge parts and service department, along with implements and at least 20 tractors on the lot.
I own a small business and always root for the little guy. I get beat up all day long by corporate bean counters. However, in the case of our JD dealer, the big guy does it better.