just back from repair hydro adjustment out??

[moship]

Copperhead1967,

I would be keeping detailed records of the continued problems, time spent/loss on your part and document/record any conversations you have with the dealer. Issue the dealer a bill for your time/effort. Also consider taking a video to show 1st hand the problem you are having with the attachments.

Alert the BBB of your experience. It might help another person from experiencing the same poor service from this dealer. Nothing will likely happen to benefit your situation, but it might help others who are not aware of this site or your experience.

Others have mentioned this, but consider calling the District Attorney's office. Create a clear concise summary of what has transpired, so they can follow along. You might be surprised at what they suggest or at least ask them how to pursue. Act on their recommendation.

Perhaps ask your rep what the dealer license agreement states regarding actual time versus book time. Why does Kubota publish estimated repair times when the licensed authorized dealer does not adhere to them? I am guessing there are guidelines the dealer must follow to maintain their licensing agreement with the parent company. There might even be a conflict resolution procedure they are to follow. If you could find out if they violated the agreement/policy they might be more likely to help.

Recommendations for others:
1) Get quote in writing including what will happen if there are other issues or problems (ex: broken bolt).
2) Record all conversations. (Use your phone or purchase/borrow a small audio recorder)
3) Ask for all old parts back.
4) If problems arise ask them to take a photo/video of the problem and email it.
5) Consult with at least two dealers if time allows.
6) Search the dealer's name for other customer problems including the BBB.
7) If one must pay on actual time, ask who their best repair person is and demand they work on it... Don't want to pay for someone who is inefficient.
8) If possible set a "not to exceed limit"

Tractors are no more difficult to work on than a car/truck and all reputable repair facilities will offer a written quote and notify in advance if deeper issues occur.

 

[jerkyboy]

I would check your control valve. Check your WSM for the procedure.

 

[MattJ]

The forward creep is a minor adjustment and is covered in the manual. I had to do it when I put in the new HST. Looking at the parts diagram for your tractor it looks like you have a flow priority valve as well that splits the flow between the HST/power steering and the implements.

I would check the action of the power steering and PTO to ensure you have flow there. Turn the power steering from lock to lock to check if its slow. You could also have them check the HST charge pressure to ensure thats fine.

Next I would take out the flow priority valve and clean it out and inspect it. It may be stuck closed and therefore only gives flow to the HST. You could check the loader relief pressure as well to confirm you are not getting pressure there. I would ask the dealer to do this no charge since you already paid them very well.

 

[Texas Fella]

Most dealers (and any Kubota part) has a 90 day parts and labor warranty. It seems to me that there is an issue with the hydraulic pump. You HST could still function even with a poor hydro pump because the hst generates it's own flow, as long as it has some minimum charge pressure. I would send it back the the dealer ASAP!

 

[copperhead1967]

It's fixed.
Well, OrangeBeast was sort of right and so was I.
Took half a day early quit from work to change the connector out on the rear BH loop and to be home early to get to ballgame this evening.

My buddy stopped by and we managed to muscle the two halves off and install the new connector. Tried the 3PH ...works. Tried the FEL ...works. Got BH installed and it works. I figured since I had enough power to actually rock the BH into place this time it would work.
I then went to the gravel pile...big cheese...full bucket. Went over to a top soil pile I have thats pretty compacted down and she scooped up a nice pile of dirt.
I was laughing because I was treating her like a new bride on her honeymoon. Going to go easy for first 50 hours. She's been thru alot lately.

Funny thing is I knew that fitting was leaky before she went it. The mechanic stepped outside yesterday and also told me about it and handed me two new couplings. My buddy who was with me said it was kind of odd the way he came out... where no one in the office would see him. At least he was trying to help out.
we'll except for the wallet everythings good. I'm going to give it a good going over and work her a bit. Just waiting on the regional guy to stop by with my free 50 hour service stuff.

 

[OrangeBeast]

Wow that is awsome that you got her all fixed up! Its funny how it can be such simple things that cause such huge issues and confusion!! Bad fitings who would have thought, guess you can kinda laugh now, my issue was one was not going together right because the coller was dirty and could not fully lock down. some PB blaser and problem solved! Take it easy on her and check over everything you can set your eyes and hands on! most of all give youself a good pat on the back!

 

[jerkyboy]

Creeping is probably a treadle adjustment. A minor thing.

As far as your BH and FEL...I'd go straight to the dealer with that, sounds like something in the pump isn't working right. That's assuming everything worked correctly prior to the repair. Don't wait to long or you could have a "he said, she said" thing happen.

Good luck.

Looked up "treadle" in my WSM, no such thing. What should I look for in the WSM that explains the adjustment you're talking about?