Just got off the phone with kioti

[ON84]

Nathan;
In an earlier post you wrote:

"Whittemore and sons had there mechanic come and replace the switch and the relays and they tested the voltage perfect then tested the the glow plugs perfect and it started right no issue. Very grateful for there help."
http://www.tractorbynet.com/forums/kioti-owning-operating/271136-questions-landedakioti-2.html

Ok, so we know Whittemore is a great dealer. We know Whittemore does house calls. We know you were happy with their technical abilities. We know that the tractor was fine when they left a couple months ago, and as soon as they leave the problem starts all over again.

Why didn't you ask them to return?

 

[Gator6x4]

If memory serves either he or a non-profit purchased the tractor for some specific task. He had to for some reason have the tractor licensed for road use and had some type disagreement over that.

It could be that he has worn out his welcome at tractor dealers in his immediate area and is now having to seek assistance from another state.

 

[MtnViewRanch]

Says so right here for all to see.
The OP's avatar lists a Maine location and his post #18 here mentions a NJ dealer.
Not a situation where the seller is likely to offer free transport for warranty repairs, or send a service truck to stop by "when in the area".

I'm thinking this is part of "the rest of the story".

Thanks for clearing that up for me, puts things in a different light.

 

[IXLR8]

My understanding is that he bought the tractor in NJ, very cheaply, and selling dealer delivered to his place in Maine. They dropped it off and left, he wasn't even home when they did. When he arrived home he found a few issues with the tractor and selling dealer would now have nothing to do with him. Whittemore's has been trying to help him but they have done all they can without getting the tractor to their shop. They are not set up to do 'on the road' repairs. Whittemore's is just asking to be paid for transportation costs to and from dealer, which "Landed" doesn't seem to have. Whittemore's seems willing to try and fix under warranty once tractor is in their shop. I believe it is Kioti policy for warranty repairs for owner to provide transportation of tractor to/from dealer. To my knowledge, he has never had the tractor to a dealer for repairs, I was under the impression that Whittemore's had only sent him parts, they didn't actually go to the tractor. The nearest 2 dealers are each about 70 miles from "Landed", he is about exactly 1/2 between each one. I believe there was one about 15 miles from him.. but they closed 2 years ago.

 

[GMtb42]

Does anyone live close to LaK? I can't afford a trip to Maine to help, if I could I would, someone go over and take a look and report back, all this sounds really weird.
Either this guy has super bad luck or he is somehow missing something simple.

 

[IXLR8]

Does anyone live close to LaK? I can't afford a trip to Maine to help, if I could I would, someone go over and take a look and report back, all this sounds really weird.
Either this guy has super bad luck or he is somehow missing something simple.

I live about 40 minutes away from him, I PM'ed him and offered to take a look at it, or help him move it to Wittemores when I get my trailer in a few weeks... his response was, "I'm calling the AG's office".

 

[coobie]

I live about 40 minutes away from him, I PM'ed him and offered to take a look at it, or help him move it to Wittemores when I get my trailer in a few weeks... his response was, "I'm calling the AG's office".

Nice !! I guess if I was a kioti dealer and folks threatened me with lawyers all the time I would avoid that customer like the plague.

 

[ON84]

IXLR8;

That was very generous of you to offer that level of assistance. I can't believe Nathan's response. You and your trailer will always be welcome at my home.....

 

[TripleR]

IXLR8;

That was very generous of you to offer that level of assistance. I can't believe Nathan's response. You and your trailer will always be welcome at my home.....

Agreed, very generous.

 

[rmorey]

I live about 40 minutes away from him, I PM'ed him and offered to take a look at it, or help him move it to Wittemores when I get my trailer in a few weeks... his response was, "I'm calling the AG's office".

I'm confused. Isn't the issue the shipping? IXLR8's (generous) offer should negate that concern. I thought that Kioti was stepping up to the plate with warranty if Nathan could get it to the dealer. :confused3: