Kioti in Canada

   / Kioti in Canada #1  

777777

Gold Member
Joined
Aug 13, 2005
Messages
404
Location
Ontario Canada
Tractor
Jinma 204 -- now gone
Hi all,

Just thought I'd kind of share this information. In Ontario, Canada.
Last weekend out and about and passed a Kioti dealer so thought I'd drop in for a look see. This dealer is about 30 miles away from where I live.
Browsing the lot and service manager came out to talk to me. Asked what I was looking for and explained just kind of looking and what my property was like. He suggested the LB1914 ( after finding out if I had problems with gear )
and took me in the shop to see one that they were just finishing putting together. We talked for a bit and next thing he was telling the mechanic to just finish up so I could take it around the parking lot. While waiting and talking, another customer came in and service manager introduced me. This other fellow lives about 50 miles away and had bought a Kioti here. This guy told me if I was to buy one, then buy it here as was best service he had ever seen. His tractor had a problem so he called dealer. Dealer was there within couple of hours with a trailer, picked it up and took it back for repair. Delivered back to his house the next day. No charge for service or pickup\delivery.
Took little 1914 around the lot and was impressed but what impressed me most was our subsequent conversation.
Deal was 5 year warranty, yes that is 5 years and not 4 years, 50 hr service free which included pickup and delivery, and free pickup\delivery for any repairs throughtout the 5 year warranty. Keep in mind that I do live 30 miles away.
So, when you talk about dealer service and why that makes or breaks a deal, this is the answer. No question that here is where I would go even though I have a Deere dealer 2 minutes away from my house.
Pricing, well ( all Cdn funds so ) $12900 for the LB1914, $4000 for the KL1210 loader with a 54" bucket, loaded tires and delivered.
Not sure how that compared with shopping around as I wasn't really shopping but sounded OK to me.
No, didn't buy yet .......... was just looking but really makes me think about it.

Anyways, just thought I'd share some info about what sounded like and really seemed like a good dealer.

Thanks and have a great evening.

Tom
 
   / Kioti in Canada #2  
Tom,
It sounds like that dealer has it together. Heck, the exchange rate between us and CA are almost even :mad: (we watch it close because the wife's from Manitoba and we have some real estate investements in her home town). There are some really great dealers out there that go out of their way and it's refreshing to hear about 'em!
RD
 
   / Kioti in Canada #3  
Hi Tom
Sounds to me like you ran into one of the reasons Kioti is becoming one of the most popular makes of tractors. I know it's important to get a good deal when buying, but to me THE most important part of the deal is the dealership itself. What good is saving a few dollars if there is no support or poor support after the sale. There is no better dealer than one who will tell you to contact one of their customers for reference.

Al
 
   / Kioti in Canada
  • Thread Starter
#4  
Hi All,

Yup, was really nice to see a dealer who was truly concerned with his customers. Too often now days, customer service is last.

Thanks and have a great one.

Tom
 
   / Kioti in Canada #5  
Tom if you want my Dealer Imfo to compare prices send me PM...cag
 
   / Kioti in Canada #6  
I also came across a Kioti dealer north of montreal with the same attitude.
Friendly, informative and eager to please.
Sure he was a small shop but I got the impression that he'd go out of his way to please a customer.
Looks like Kioti Canada is selecting dealers by their attitude rather than by their operation size.
When I told him about TBN he was most eager to join up and keep up to date.
 

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