Kioti Warranty Issues and Payments

[JimR]

I would be greatly surprised to see anyone working as a mechanic at a tractor dealership making 80k to start. My dealer sells multiple lines of tractors, trailers and attachments. They are super busy. Everytime I have been there people are waiting to talk to somebody about a tractor or waiting to pick their new one up.

 

[MichiganIron]

And thatç—´ why the large, established old name companies, be it car companies, heavy truck companies, or ag equipment companies have been methodically eliminating the old mom and pop dealerships. Those small dealerships are mostly underfinanced and simply lack the resources and technology to service modern equipment.

The business model is evolving towards large franchises with multiple sales and service points. Some of the smaller imported lines don稚 have the sales volume to support that, so they are stuck with unqualified service departments.

There are still business models that work very well for entrepreneurs, and smaller service industry businesses, to thrive and provide the type of service you may not be able to get at a larger dealership. The American dream can still work, it has changed, but it still works very well.

Merry Christmas

 

[coobie]

There are still business models that work very well for entrepreneurs, and smaller service industry businesses, to thrive and provide the type of service you may not be able to get at a larger dealership. The American dream can still work, it has changed, but it still works very well.

Merry Christmas

++1 and your company is the PRIME example that GREAT sales,service and parts STILL exist.A very Merry Christmas to the folks at MIE..

 

[DK35vince]

++1 and your company is the PRIME example that GREAT sales,service and parts STILL exist.A very Merry Christmas to the folks at MIE..

Yes it is.
Generally where I order my parts. Fast and easy. ( I order online and parts are at my door within a few days)

 

[JimR]

There are still business models that work very well for entrepreneurs, and smaller service industry businesses, to thrive and provide the type of service you may not be able to get at a larger dealership. The American dream can still work, it has changed, but it still works very well.

Merry Christmas

I too have ordered parts from you folks because you stock them. Merry Christmas to you folks.

 

[coobie]

JimR,how did this turn out? Have you been paid yet?? Just curious??

 

[JimR]

I have dealership service Dept experience going back over 20 years at three dealerships with the following manufacturers at one time or another; New Holland, Kubota, Kioti, Mahindra, Gehl and several dozen short line manufacturers. I have absolutely never heard of such a thing. Matter of fact, your dealer should have sought preapproval for that warranty repair from Kioti. Had that happened there would be little or no question about their reimbursement.

I guess the problem with pre-approval is that you need to have some kind of idea as to what the problem is to begin with. According to what I was told nobody had any idea of what was causing my re-occurring failed regeneration problem.

 

[JimR]

JimR,how did this turn out? Have you been paid yet?? Just curious??

So far I have not heard a thing from the dealer. I will be calling them at the end of the month to see what is going on. That will make it just over 2 months since I picked up my tractor. So far it is still running fine.

 

[RickB]

I guess the problem with pre-approval is that you need to have some kind of idea as to what the problem is to begin with. According to what I was told nobody had any idea of what was causing my re-occurring failed regeneration problem.

Preapproval requires full diagnosis and documentation. In the case of a warranty engine replacement, partial tear down and photo submission would be part of the pre approval process.

 

[coobie]

So far I have not heard a thing from the dealer. I will be calling them at the end of the month to see what is going on. That will make it just over 2 months since I picked up my tractor. So far it is still running fine.

Thanks for the update>Glad to hear your tractor is running fine..