Indian MC,
You're wrong about the claim process and payment.
For a previous post from someone else, the dealer should have provided a copy of the insurance dec page. The dec page prints out with the contract and other documents so you should have left the dealership with everything you need. If you didn't get one, call KTAC at 800-348-5802 and we will be happy to send you a copy.
As far as the claim process, KTAC is not in business to handle dealer inventory or Kubota's inventory for that matter. For a total loss (including theft), the insurance payment is made to the policy holder which is either Kubota Credit (if the equipment is financed) or the owner (if paid off). If the equipment is damaged and needing repair, the check is cut to an authorized repair shop and the customer has to endorse the check (to verify they are satisfied with the repair). My wife's car (Lexus) was wrecked and our insurance provider told her to take it to some independent repair shop. I called them back and told them the Lexus dealership she bought it from will be doing the repair work because I wanted Lexus parts and paint. They finally made an "exception" and agreed to pay extra for the Lexus dealership. Note: I got stuck with my wife's old car so you better believe I am going to take care of her new one!