Kubota Parts, Still Waiting......

[StoneHeartFarm]

rogue,

IF I can buy the manual. I've been waiting 3 weeks for delivery of a tecumseh manual. /w3tcompact/icons/crazy.gif Been back twice looking for it, nobody knows anything.

Won't be buying parts there.

SHF

 

[Anonymous Poster]

Mark, Yes, I could have had the dealer remove the loader to repair it and then bring back just the tractor. BUT... he said he would still charge me for ANOTHER delivery. How 'bout them apples!!!!!

 

[skent]

<font color=blue>not even just tractor dealers. It's everybody everywhere all the time. I give up.</font color=blue>

Your Reply RANG MY CHIME this AM. . . .

Every year we take the kids (4 of em) for a week at the beach. Every year we have trouble getting a place to stay since MOST Motels/Hotels are geared to families of 4 or less. We are usually faced with getting two ajoining rooms, or rooms farther away from the beach than desired.

THIS YEAR was going to be different. I called in Feb and made reservations at the beach side motel that had a suite, two rooms and got the week we always like to go. They charged my credit card for the deposit and I got the confirmation number. The reservation was taken by a Hotel/Motel reservation service since this hotel is closed until May.

JUST TO BE SURE. . . I called this morning, gave them my confirmation number and low and behold, the clerk (back in Feb) messed up the reservation and double booked the room, and now we had nothing. They offered to refund our deposit since they had nothing available for six the week we wanted. Now I have to switch my vacation, change other plans because some bozo made a mistake. No appologies or explainations. Just no rooms. When I tried to negoiate a discount on a different week, I was told that it's not their problem, it's mine. I could pay full rate or I could go somewhere else.

Now THAT'S service with a smile!

Steve

 

[kubotab]

Tim you say loader control arm. Is it part of loader or tractor.
If you have part number post it and I can try to find out what is going on.
Todd

 

[Anonymous Poster]

kubotab.... I do have the tractor back. But FYI. the two parts were (Joint, rod end) Part/Item#75532-62260 and (Lever, control) Part/Item#75532-62210. Are these two parts usually something that comes from Japan???

Thanks, Tim

 

[DaleW]

Tim,
I am in the automotive (luxury import) business and many state laws require the customer to sign the repair order authorizing the work. If additional repairs are required the customer MUST be contacted and must authorize the additional work if the cost is greater than 10% of the original quote. You may want to contact your state attorney's general office for the details in your state.
For parts issues, you may want to contact www.tractorsmart.com. Great company to deal with and real straight shooters.

Good Luck
Dale

 

[Anonymous Poster]

I'm STILL WAITING for "Backyard Power" to return my stolen/lost key. They have promised for two weeks to send me a replacement and an "extra" for my trouble. Now my "trouble" is that I still don't even have they one key that's "missing".

Does anyone know who I can write to? Some sort of Kubota District office or someplace or someone who could kick this dealer in the rear. I am absolutely at my wits end.

Bytheby, the "Owner" never has called back about the damage they did to my driveway when they returned my tractor after having it for a month.

Thanks.... Tim

 

[Robert]

Sorry to hear about your problems with BP. I dont know where you live but you may want to try Gaithersburg Ford Kubota for parts in the future. I have had good luck getting the parts I needed from them and they will answer the phone.

 

[skent]

I don't want to get you down Tim, but I doubt if you will ever hear from BYP. Kevin (I think thats his name) Has ALWAY'S been to busy to follow up on anything after the sale has been made.

If you really need a key, Contact Marie at Snell Equipment. You'll have it FAST!

Steve