I have a l3400, a 2007 model and have had the same issue twice. Mine was not engaging once and disengaging during operation the second time. Both times I took the panel off and tipped the seat forward to lubricate everything. Each time it has worked good for about 100 hours or so. I think it's a poor design, but haven't found a better idea yet! If anyone has the permanent fix for this, I am interested too.
Fred
Fred