L6060 will not start
- Thread starter WVUFAN
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- kubota l6060
Fallon
Super Member
A local dealer will support a machine bought elsewhere, especially if it's under Kubota warranty. However they probably won't pick it up & return it for free. Many dealers will do that for machines they just sold. Your usually stuck transporting or paying for transport if you didnt buy the machine from your local dealer.
- Joined
- Feb 21, 2003
- Messages
- 26,642
- Location
- SE Michigan in the middle of nowhere
- Tractor
- Kubota M9000 HDCC3 M9000 HDC
Fair statement sort of... 1. Because they aren't the selling dealer they have no 'skin in the game' so don't expect overnight service, not gonna happen. They will do it when they have time which my not be your time.... 2. Kubota warranty pays flat rate so if it's involved they may not want to fiddle with it at all.
I would have bought it more local. Sometimes price shopping has it's pitfalls.
- Joined
- Feb 21, 2003
- Messages
- 26,642
- Location
- SE Michigan in the middle of nowhere
- Tractor
- Kubota M9000 HDCC3 M9000 HDC
Guess I'm lucky. My dealer services all my Kubota's when the issues are things I cannot do myself and I didn't buy all of them from him either but he still treats them like I did.
Got a 2100 buck bill laying here for work on one of my machines that I didn't buy from him btw.
Got a 2100 buck bill laying here for work on one of my machines that I didn't buy from him btw.
buck12
Veteran Member
Are tractor dealers that much different from auto dealers? I have bought four new Fords in the last 10 years. All came from one dealer but I have used a different dealer for service and a couple of times for warranty work. They never asked where I bought the vehicle. And yes I selected this dealer based on price. This has saved me well over $10,000.
I bought a used Mahindra 12 years ago which has never needed a repair I couldn’t handle. The local dealer has helped me with parts and never questioned where I bought the tractor. I sometimes think the selection of a dealer is not that big of a deal. Most have a sales staff that sell equipment and separate staff that handle repair and service work. My guess is the revenue generated by each area of dealership is tracked separate. I don’t why a dealership would treat a potential customer bad based on where they bought a tractor.
I bought a used Mahindra 12 years ago which has never needed a repair I couldn’t handle. The local dealer has helped me with parts and never questioned where I bought the tractor. I sometimes think the selection of a dealer is not that big of a deal. Most have a sales staff that sell equipment and separate staff that handle repair and service work. My guess is the revenue generated by each area of dealership is tracked separate. I don’t why a dealership would treat a potential customer bad based on where they bought a tractor.
- Joined
- Feb 21, 2003
- Messages
- 26,642
- Location
- SE Michigan in the middle of nowhere
- Tractor
- Kubota M9000 HDCC3 M9000 HDC
A dealer (any dealer) will provide service to a buyer who bought the machine elsewhere, that is business. What they won't do is give that customer priority treatment. My dealer won't either on machines I didn't purchase there. How business works. Don't ever expect a quick turn around or being 'first in line' at a dealer that you didn't purchase the machine (or automobile at). Don't work that way and I retired from a dealership, I know.
