Your local Kioti dealer is obligated to provide service for all Kioti customers. We certainly would like to have sold you your tractor but hope that perhaps because of our good service you'll buy other items from us. The issue of buying from the internet dealers is thorny at best. The way I see it the well advised consumer would look real deep into the deal he's making with someone out-of-state. What's the guy's reputation? Is he able to provide service? Is the Kioti tractor all Kioti, or are there other manufacturer's products attached? Are the trailers in the "package" new, with brakes, and new tires? Let's think too about volume. Yes you can buy from the larger dealer, like Home Depot and Walmart. But, what are you doing to the local dealer who doesn't have volume discounts? The little dealer isn't trying to put the screws to you...he's doing the best he can to try to make a living. Ever go to one of the large chain stores and ask for help with a technical issue? Did you get an answer? And, as far as sales tax. You are obligated to pay your state sales tax, whether you buy in your state or not. If you finance the tractor the information is on the UCC form, filed with your town clerk and availabe for the State audit team. Because we're on the state line we split the state sales tax with the in state customer, none to out of state deliveries. This seems to work with everyone. Courteous, knowledgeable service is a priority with us. And we sell at the best possible price. In contrast with the internet dealers, we don't encourage long distance sales because it's not practical for us to provide warranty service - therefore, hurting customer relations with both Kioti and ourselves. Remember, the little guy is trying to survive - don't put a nail into small business's coffin.
