Low hour diesel engine failure.

[dodge man]

I still wonder what they did to screw up the motor. ORCM, yeah you started the problem, but they sure did a good job of making it worse by a hundred times. If I were you, I'd be glad the dealer realized they screwed it up and fixed it, they could have left you with the big bill.

 

[lilranch2001]

Yea, over all I think that Deere dealer is one of the good ones based on this thread.
It took them a while to find the thorn in their shoe, but when they found it, they took care of it, and you.

A lot of car and probably tractor dealers would have been finding a way to weasil out of some or all of the responsibility here

 

[yelbike]

Yea, over all I think that Deere dealer is one of the good ones based on this thread.
It took them a while to find the thorn in their shoe, but when they found it, they took care of it, and you.

A lot of car and probably tractor dealers would have been finding a way to weasil out of some or all of the responsibility here

You hit the nail right dead square on the head!!!
:hammer:

 

[ORCM]

I still wonder what they did to screw up the motor. ORCM, yeah you started the problem, but they sure did a good job of making it worse by a hundred times. If I were you, I'd be glad the dealer realized they screwed it up and fixed it, they could have left you with the big bill.

I would like to know this too. I've never seen rings stuck like that before. I'm wondering if they squirted a bunch of starting fluid in it. I also think not having water in it and trying to get it to run, didn't help. Don't forget they were missing with the pump timing too. It says right in the service manual, that messing with the injection timing can damage the motor.

 

[Verticaltrx]

Glad things worked out for you. I have to agree with some of the others on selling the tractor and getting something else. My gut feeling is that it will never completely be the same and issues could arise down the road.

Also, this thread illustrates the reason I will NEVER take anything to a dealership for any kind of work. I have never met a dealership mechanic that I thought was truly competent. Almost everything we've taken in in the past has ended up either with other issues or unneeded work done. I even stand by this for warranty work. I do it myself and just suck it up on the price for parts, knowing it will be done right if I do it.

With that said, (and I don't want to sound like I'm blaming him) I bet if the OP had just let the tractor sit in his shop for a few days while he thought about the problem (or asked advice on here) the whole dealer issue could have been avoided, problem fixed, and he'd still have a like new tractor.

I do agree that the dealer made good on it by not charging anything, I'd definitely buy another tractor from them, but I'd never set foot in the service dept again.

 

[madmax12]

Glad things worked out for you. I have to agree with some of the others on selling the tractor and getting something else. My gut feeling is that it will never completely be the same and issues could arise down the road.

Also, this thread illustrates the reason I will NEVER take anything to a dealership for any kind of work. I have never met a dealership mechanic that I thought was truly competent. Almost everything we've taken in in the past has ended up either with other issues or unneeded work done. I even stand by this for warranty work. I do it myself and just suck it up on the price for parts, knowing it will be done right if I do it.

With that said, (and I don't want to sound like I'm blaming him) I bet if the OP had just let the tractor sit in his shop for a few days while he thought about the problem (or asked advice on here) the whole dealer issue could have been avoided, problem fixed, and he'd still have a like new tractor.

I do agree that the dealer made good on it by not charging anything, I'd definitely buy another tractor from them, but I'd never set foot in the service dept again.

The only right way to sell this tractor, is to disclose all of this to the new buyer.

Seems odd that everyone thinks the dealer ought to stand by their sale, but that private party is buyer beware.

It would be more honorable for all TBNers to hold themselves to the same standard they expect from the dealers.

U want the world to be a better place?

It begins with u and me.

 

[yelbike]

The only right way to sell this tractor, is to disclose all of this to the new buyer.

Seems odd that everyone thinks the dealer ought to stand by their sale, but that private party is buyer beware.

It would be more honorable for all TBNers to hold themselves to the same standard they expect from the dealers.

U want the world to be a better place?

It begins with u and me.

So very true.

I suppose the correct thing to do is trade it in at the same dealer, now they can stand behind they're own work.

 

[madmax12]

So very true.

I suppose the correct thing to do is trade it in at the same dealer, now they can stand behind they're own work.

Excellent option.

 

[YesDeere]

The only right way to sell this tractor, is to disclose all of this to the new buyer.

Seems odd that everyone thinks the dealer ought to stand by their sale, but that private party is buyer beware.

It would be more honorable for all TBNers to hold themselves to the same standard they expect from the dealers.

U want the world to be a better place?

It begins with u and me.

That's very easy to say when it's not your money

But I agree it would be the right thing to do. In a perfect world

 

[Gale Hawkins]

ORCM you know there was some management changes in the shop. You know the business manager/owner/JD are stand up people.

You also expect if you sock a bunch of hard hours on it over the next month and it blows or other wise messes up they will be open to looking into what went wrong.

What you will never know for sure is what mistakes by you and the shop caused what and you need to try to move past the past.

Per what you stated the rebuild included new bearings, ect too so it was no HACK job and those doing the work where told to MAKE IT RIGHT most likely.

You can trade or do what every you like but I think some of the fear mongers are just that. I would think twice about trading off a 2007 tractor with a 2012 new like engine if the trade was going to cost me over $5K.