Low hour diesel engine failure.
- Thread starter ORCM
- Start date
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Super Lube.
I don't think there was any sabotoage, I pulled the fuel filter before I sent the tractor to the dealer and it wasnt gumed up. The injector pump was flowing the correct volume, and the injectors all tested out. Any type of fuel contamination I would think would damage the injector pump/injectors first. The tractor is also parked in my locked shop all the time..
I'm going down Monday to see why its taking them so long to get it fixed. I want to walkin un-anounced and see if they have it together, but can't get it to run. I will also pickup my samples, and get some diesel out of the tank. If they still have it appart I will take some pics.
Personally from reading through this thread, there was a simple problem that got missed/ignored by the dealer and they messed up. The contaminated fuel idea is only valid if in fact there was contaminated fuel but even that does not make a engine quite working when it is shut off. I doubt you will ever find out the real problem because any evidence has been destroyed.
Wish you luck. My experience with dealers has been about 50% which is a really poor average considering the price we pay them.
Wish you luck. My experience with dealers has been about 50% which is a really poor average considering the price we pay them.
Yeah, I really wish I knew the whole story. What really bothers me is that their not giving me any reasons (Other "Gas was run through it" statement.) why this happend. So how am I supposed to keep this from happening again, if I don't know what caused it?
I wounder if I could contact Deere directly..
RoyJackson
Rest in Peace
- Joined
- Nov 17, 2001
- Messages
- 23,144
- Location
- Bethel, Vermont
- Tractor
- John Deere 4052R Cab,, Deere 855D UTV, Z920A Zero Turn Mower and assorted implements
Tell your dealer you want to talk to a regional manager.
I doubt you will get any satisfaction from Deere as there source of info is from the dealer and his response is 'its your fault'. Worth a try if you have some hard evidence to back your claim.
Chapter 27- The plot thickens...
Stop by the dealer un-announced, just to see what was going on. Walk back to the shop first, and found my tractor sitting there with the block in it with no head. A couple mechanics came over to me and started talking. They said that the Mech. working on it was off today. They started telling me that the problem was really weird, and had them all perplexed on what happened. They also told me that the Mech. put it back together and check the compression, and it failed. They pulled the head off to send it in to get checked, because that is the only thing they can think that's causing the problem. Also learned that all the pistons rings were basically welded shut, and they had to heat/freeze them to get them out. (Reminder that the tractor was running fine, until I shut it off.. Wouldn't re-start.)
So, I also found out that the service manager that I was working with (Only been there 2-3 or three months, and I just talked to him Thurs.) was no longer there... So, I tracked down the new guy (Been there like two weeks.). Had a chat with him, and he really didn't know too much. I reminded him that my tractor has been in their shop for going on 3 months now.. He basically said that he wanted to get it fixed and running before we talked any type of money for repair. So, I'm not a square one, but maybe two...
Maybe I should start a reality show.. 'Keeping up with Deere' ??
Stop by the dealer un-announced, just to see what was going on. Walk back to the shop first, and found my tractor sitting there with the block in it with no head. A couple mechanics came over to me and started talking. They said that the Mech. working on it was off today. They started telling me that the problem was really weird, and had them all perplexed on what happened. They also told me that the Mech. put it back together and check the compression, and it failed. They pulled the head off to send it in to get checked, because that is the only thing they can think that's causing the problem. Also learned that all the pistons rings were basically welded shut, and they had to heat/freeze them to get them out. (Reminder that the tractor was running fine, until I shut it off.. Wouldn't re-start.)
So, I also found out that the service manager that I was working with (Only been there 2-3 or three months, and I just talked to him Thurs.) was no longer there... So, I tracked down the new guy (Been there like two weeks.). Had a chat with him, and he really didn't know too much. I reminded him that my tractor has been in their shop for going on 3 months now.. He basically said that he wanted to get it fixed and running before we talked any type of money for repair. So, I'm not a square one, but maybe two...
Maybe I should start a reality show.. 'Keeping up with Deere' ??
art
Super Member
The dealer may be having problems, I still find it hard to believe in your engine failure and would want to discuss it with the dealerships owners as well as the factory rep..
The new service guy that I talked to, threw the "Not enough fuel lube" at me at first. I called BS, and he dropped that scenario pretty fast. Funny that when I talked to the Mech. in the shop, they never say anything about fuel lube as being the problem. If it was a fuel lube problem, the injector pump would need to be worked over before the motor.
I think I'm in a better place now to push back on them, and Deere than I was before. It will be interested in the result of analyzing the head, which could have been the problem in the first place. Cracked in the exhaust side, and allowing it to intake hot exhaust gases. Thus sooting the cylinders. Remember the dealer has had it in the shop for over 2 months, and before they took it apart they were cranking it over, and over again.
