Loyalty to Local Dealership? ??

[Tractornewb]

Fairness is often in the eye of the beholder.

You ask to see what the price is, and they give you a price, basically assuming you have not done your homework and probably are a total newb, unless you've bought there before.

You do a little more shopping on the internet, ask for a quote from a dealer 7 hours away, and the dealer assumes you are doing your homework, and quotes you a realistic price based on his situation. Why blame the first dealer? He was seeing what the market would bear and what he could get away with. He's not running a charity organization, he's in business to make money.

If you give him a second chance, which I would, you're basically telling him that you're doing your homework, and he should take you seriously. If he doesn't, he loses the sale. He knows that, you know that, so everybody's cards are on the table. If you don't like it, and he can't come down, not really that big of a deal, if you're both courteous and respect each other. It's just business.

 

[cruz54982]

I am with BleedingOrange I tell them they get 1 chance and I will be shopping around low man wins - end of story ! after farming for 30 years I can tell you the loyalty only goes from the buyer ! the dollar rules for the dealer so why should'nt it be the same for the customer ?

 

[namesray]

Both prices include the taxes. All the non kubota equipment is not the same brand, but are acceptable to me and I actually like the out of state dealers woods rc6 bush hog more then local dealers landpride 1872 bushhog. The out of state dealers trailer also looks good and is rated 2k more axel load then local dealers, 12k compared to 10k. I like the design of the "coyote contractor pro series and its features/options.

Tractor looks like it will fit ok on trailer with the setups I require, although I will admit it will be a little tight, but there is also issues with longer trailers too. Half both ways.

I admit, if local dealer could come close to just $1000 higher, I buy from him, but $8000 higher?? I have to survive and make smart business decisions too. I hope local dealer can picture this from my shoes or point of view.

I am going to give him a chance to "close the gap", but I am worried bad feelings are coming.

 

[Sprinklerman]

For a $ 8000.00 price difference I would drive 24 hours . Loyalty works both ways .

 

[murphy1244]

I am with BleedingOrange I tell them they get 1 chance and I will be shopping around low man wins - end of story ! after farming for 30 years I can tell you the loyalty only goes from the buyer ! the dollar rules for the dealer so why should'nt it be the same for the customer ?

Agree 1 shot at it as I don't like my time wasted.

 

[cointoss]

8 grand is better in my pocket than a local dealer but... you seriously have to consider what happens when the local dealer isn't around any longer. How far will you have to haul it for repair then?

 

[sixdogs]

First, make sure it's apples to apples and separate the equipment out. $8,000 is a lot of $$ and some of the equipment has to account for some of the price differential. Something can't be right. Woods things can cost way more than Landpride. If that works out, then you know why you got treated so well when you walked into the first dealer. Separate the equipment out or ask for a price on just the tractor. He will get the hint.

It's business and not personal. What would a dealer do for you if the shoe was on the other foot? Would he take $8,000 out of his pocket to keep things right with you? If you want to know the value of $8,000, go try to borrow it.



I had this situation when I wanted to buy a tractor 10 years ago. Local dealer gave me a "retail plus" price without understanding that the rules had changed in retailing. He was several thousand away from a price a couple of hours away--and I had a trailer to haul. I wanted to trade local so I talked with him about it and agreed to pay $500 more than my long distance deal to keep it local. He smirked and accepted it with a twinge of arrogance/disdain and sort of treated me a little like a second class citizen . Not a lot but little. Imagine that, I paid $500 extra to keep it local and he was offended. In fact, when I asked for a price on a $45,000 tractor later, he took a month to get back to me with price. Should have been 5 minutes because I lost interest after a month.

We did a lot of business together including equipment repairs and another tractor with no haggling. He kept his retail pricing structure with other people, sold not many tractors a year and lost the brand to another dealer that sells far more. Point is, being nice only goes so far and will label you a trouble maker if you try too much to be a nice guy and negotiate a deal. Huh? It's your money. Had I bought from afar I would never have gone back to the local guy for service but would have hauled elsewhere. It's a gamble anyway because likely nothing will ever go wrong with a Kubota anyway.



Something is not right on the apples and oranges thing so be sure what all the pieces cost and are being priced at. Know this before you do anything else. Figure that out, buy the best price and if it's from afar, never mention it locally. Drop the subject and that's the end of it. You'll actually gain some "savvy" respect for that. Had I to do my tractor again, I would have bought from the better price, never mentioned it locally and let them figure it out. My happiness and life pleasures do not extend to an agreement to keep them happy and their business solvent.

 

[texasjohn]

Compute the cost for you to drive and get the gear from afar. Add that to the low price and take that total to your local dealer as your final offer on his gear. If he says yes, dandy. If not, your "extra" is that you like the remote gear a little better.

I'll bet that you seldom will take the gear to the dealer for repairs. You already have purchased a lot from him. If he refuses to service your gear just because it wasn't purchased from him, you don't need that kind of service anyway.

 

[Cat_Driver]

I have no loyalty to my local dealer, WHY he has no loyalty to me? Loyalty is a two way street. What I do is allow my local guys to compete with other dealers, and it's up to them FIRST if they want to be loyal to me.
Generally ALL local businesses I deal with are up to 25% HIGHER than anyone else.
Local Kubota at the time was 28K dealer would not budge off full retail so I purchased from South Carolina, and with shipping I still saved 8K.
Local Air conditioning guy ( all five of them) quoted me 5K more than a company that came in from 100 miles away. 5K in my pocket.
Local Ford dealer quoted 3K higher than company 75 miles away.
I get that different businesses have different costs in different cities, but when there is as much FAT as I'm seeing IN THE EXACT same product then
my local companies can bend a little but are all to proud to negotiate, of feel they are doing me a favor. Either that of they forget they invented this thing called the internet.
Nope sorry loyalty is a two way street.

 

[Turbys_1700]

Cut to the chase. Tell your local dealer what you can get it for. Give him a chance to compete. If he does fine. If he does not fine. It's business. Nothing more, nothing less. Sorta cold but business is business.