Do not buy a Mahindra if you live in Montana! There is no customer service! I bought mine new in Billings and can not get parts or service, a near by dealer and "good warranty" were selling points for me, but what good is the warranty if no one will work on it? If you buy, go to a local dealer you trust, Mahindra will not stand behind their products , I even called customer support in Texas and got no help, just like a used car dealer once you are out the door they don't know who you are!
Buying Advice Mahindra
- Thread starter Mtwolfer
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the local dealer is a used car dealer, I went down to get parts and could not get any service, so I went to Napa got parts and did my own service, now I need some warranty work, the front end loader doesnt work properly and is dangerous...it takes off by its, self doesnt stop when you do etc. I can not get them on the phone, the other dealer is a snowmobile dealer in Libby ,Mt. a long ways away and I dont know if a sled machanic is any better , the only other dealer is owned by the same guy in Billings and I cant get him on the phone either. So I called Mahindra support and they offered condolences and nothing else. So Mahindra lies about their warranty and customer support at least in Montana
mred2
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One of the reasons when purchasing a new tractor, to have a local dealer that does have parts and service. I would still think that you could find a dealer that would work on your tractor, just may not be very close. My son purchased from a local mahindra dealer and soon found out they did not stock any parts. He found another dealer 60 miles away that does stock parts and does service. I am not sure how he would feel about doing warranty work on a tractor he did not sell.
TractorNH
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They are obligated to do the warranty work, they are just not obligated to put you near the front of the line if there are other customers who purchased from them and need service work done.
Perhaps if the OP had done research on here first they would have known what to look for in a dealership. Also suspect is a new account showing up and the first post is bashing a dealer and brand. My first thought is to question the motives of the OP.
oosik
Epic Contributor
It almost like this thread was scripted. One of the MAJOR points on tractor purchase - how are they set up for repairs and service. Go talk to the service manager - have him show you his shop - ask him about service and repair schedules. Get a feeling for the service operation - you just might need it after purchase.
Do this BEFORE you commit to a purchase.
Do this BEFORE you commit to a purchase.
I thought I had done my homework, they claimed more power,no diesel particulate filter, more lifting power, longer warranty,a slightly lower price, #1 selling tractor in the world,stronger axles, and as everything in Montana is a long way away 58 miles to the dealer didn't seem bad, I talked with the head mechanic at the time who said "they just dont come back for anything" this dealer owns 2 dealerships and the other one 200 miles away is a snowmobile dealership so I'm skeptical. I will take it out of state or Canada? if there is a Mahindra dealer that will work on one!
mred2
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- iseki tl3200, JD 450H dozer, LS XR4150, Genie Z34/22N lift
I would like to have a Mahindra, and the other dealers also, tell us that they must work on a tractor they did not sell under warranty. I know that John Deere is required by contract. I also know that with some other consumer products(not tractors) dealers are not required to do warranty work on items not sold by them. I read a lot of threads that said that some dealers did and some did not.
cathy liebchen
Platinum Member
Would you buy a car made in India? Um, no. There is your answer
jdom84
Gold Member
not sure this will help but the ford dealership in Townsend also sells Mahindra. Maybe give them a call? at least they have a service department and might be able to get you what you need