Maintenance shocker

   / Maintenance shocker #11  
I'll do it for $200 /forums/images/graemlins/wink.gif

I just passed the 50 hour mark on my NH TC24D, the dealer I bought my tractor from includes the 50 hr service with the purchase, labor only. I paid for the filters, oil, and hydraulic fluid lost during the filter changes, total about $89. NH doesn't suggest hydraulic fluid and gear/axle oil changes until the next interval. They came right to the house, worked in my garage, cleaned up and took the waste oil and spent filters with them. That is why everyone here always says to shop for your dealer as much as the tractor. I hope you find one that takes the value of a customer a little more seriously than the experience you just had.

Good Luck

Brad
 
   / Maintenance shocker #12  
"... "(thinking I knew a bit about the subject) ... (and here's where I realized how little I know about maintaining one of these tractors) ..."

Sounds like you know more about it than the dealer! /forums/images/graemlins/laugh.gif

I'd go find a dealer who will provide suport after the sale.

Twice now I have called my dealer just to ask a question about a simple adjustment on my new BX23 that I'm sure he could have talked me through over the phone, and the next thing I knew one of his guys was coming up the driveway to do the work. Two days ago I had a really simple question that he was able to help me with, and he still offered to send someone over, and closed with the reminder that they are only a 'phone call away if I had any other questions.

When I stopped by the dealership a couple of weeks ago to pick up oil, transmission fluid, and filters, the salesman who sold me the tractor greeted me at the door, asked how I was getting along with the tractor, asked if I had any problems and reminded me that everything is covered under warranty if there was anything wrong.

If you're getting the "Don't come 'round here bothering us after we get your money." message, it's time to keep looking!
 
   / Maintenance shocker #13  
How odd. I don't know what the dealer's angle is, or even if he has one. I would go to another dealer forthwith.
 

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