OP
Hammy
Silver Member
Just an update...
It took a little back an forth with my dealer and a phone call to ATI directly but ATI Co. bought back my broken bucket grapple (so I was told).
When I called ATI, I told them everything I did and agreed I had used it beyond what it was designed for. However, they told me it was underspecked for a machine my size. They were very helpful and agreed to look at the photo's I took.
Anyway, I just wanted to post that ATI stood behind their product and my money was returned. That says a lot in my book.
Craig
It took a little back an forth with my dealer and a phone call to ATI directly but ATI Co. bought back my broken bucket grapple (so I was told).
When I called ATI, I told them everything I did and agreed I had used it beyond what it was designed for. However, they told me it was underspecked for a machine my size. They were very helpful and agreed to look at the photo's I took.
Anyway, I just wanted to post that ATI stood behind their product and my money was returned. That says a lot in my book.
Craig
