JDeerekid
Platinum Member
- Joined
- Sep 8, 2004
- Messages
- 878
- Location
- P-Town, Upstate New York
- Tractor
- Montana 4340C w/Loader, JD GX345 w/54in. mower
What parts are you looking for that are hard to get?
Maka;784183]I can honestly say that Montana is working hard to make sure customer satisfaction is of extreme importance and the parts department is excellent to work with. Those guys are tops.
I am starting to wonder about Montana. We have had parts on order since July with a tractor down and no luck. After parts were more than a month late with no news from the factory, other than it will be here in a week or so, we tried another dealer. Same answer, one part was in stock and the other is coming from LS (the tractor maker). Now they again say it is coming. I don't want to send up any red flags but this is how things started with the "Farmtrac troubles". First farmtrac used Textron for floor planning, so does Montana. Farmtrac had loaded up dealers with transfers from other dealers, Montana is also doing this. Farmtrac had lost leadership people, Montana has also. Farmtrac lost a lot of dealers 5-6 months before they went into receivership, the Montana dealers I talked to also say they have lost a lot of dealers and that is where the tractor transfers are coming from. How many dealers do they really have now? Farmtrac had long delays in getting down time parts from LS because they were not paying their bills. Is this why I can't get my parts? Montana has a very good tractor but there are some very stark similarities between the two companies. I would love to get my parts and be proven wrong but I also think it is better to be aware of a trend before getting stuck in another mess!
Please prove me wrong but don't ignore the bear tracks in front of your tree stand and then complain about getting eaten by the bear!!!!!
Case