Re: My Computer\'s Gone Berserk!
I've been out of town for a week; just got back yesterday, so hope I'm making some progress, although I doubt that I'll ever understand this machine. Naturally, I had run my Norton Anti-Virus regularly (and never had any indication of having a virus on this computer), but was just using Windows' firewall. So just before going out of town, I installed the Norton firewall, then yesterday I updated Norton SystemWorks since it hadn't been done for a week, then I ran a virus scan; 12 infected files /forums/images/graemlins/shocked.gif It quarantined some, deleted some, but has one it can't do anything with; "access denied"; a Trojan Horse at E:\WINDOWS\System32\XheTsn03.exe (my hard drive is "E" instead of "C"). So I've printed out some instructions from Symantec and hope to have time tomorrow to work on it. Oddly enough, I couldn't do hardly anything yesterday on the Internet because of an extra window popping up continuously, and now this morning everything seems to be working normally right now.
I am running Ad-aware (which one of the software engineers where my daughter works says is worthless junk) and Popup Stopper Basic, but have not tried the SpyBot; guess I need to get rid of this Trojan Horse first. If all else fails, I'll let my daughter take the computer to work and they've got some folks who will clean it out, but I'd be without the computer a few days, and I'm too hardheaded to want to give up on doing it myself. /forums/images/graemlins/frown.gif
I appreciate everyone's help and suggestions.