Bobm, excellent post ! /forums/images/graemlins/grin.gif What is amazing (and it has been said SO many times on this board) is how quickly things can go wrong and how slowly our minds catch-up when things start to go wrong /forums/images/graemlins/crazy.gif /forums/images/graemlins/shocked.gif Add a little complacency and.........
My tilt-meter just paid for itself (and more).....
- Thread starter garchib
- Start date
- Views: 3644
zapelectric
New member
I learn so much here. I am absolutely ordering a tiltmeter Monday. My tractor gets here Tuesday. And I think RB Manufacturing sending EastTexFrank a new meter is very gracious and makes me want to support a company like that.
Cindy
Cindy
EastTexFrank
Veteran Member
- Joined
- Jun 5, 2003
- Messages
- 1,422
- Location
- East Texas, USA
- Tractor
- Kubota Grand L4740, B2400 and F2680
I must admit that I missed Rick's reply and very generous offer because I really didn't expect anything like that but I have been in contact with him now.
Isn't it nice to deal with a company that actually offers service above and beyond the call of duty?
Rick, once again, thank you and may you and your company prosper.
Isn't it nice to deal with a company that actually offers service above and beyond the call of duty?
Rick, once again, thank you and may you and your company prosper.
Bird
Rest in Peace
If you go back through the threads from years past, you'll find that Rick has always done whatever it takes to satisfy the customer.
RBManufacturing
Gold Member
- Joined
- Oct 31, 2000
- Messages
- 278
- Location
- Riverside, MIssouri
- Tractor
- Ford 8N / Kubota B 6200. Kubota B 7100. Modified wards lawn tractor. Souped up.
EastTexFrank, Zapelectric, And Bird,
Hey Thanks you all! The way I look at it, If you ordered a meter and it got broken, lost, stolen, or whatever, you still want your meter, or you would not have ordered it. By ordering the meter from me, you were loyal to my company,and by replacing it, I try to be loyal to you, my customer. It becomes my job to make sure you always have a meter you can use. A good example is Bird. (correct me if I'm wrong here Bird) Bird no longer has a tractor, but he is still a loyal customer, or he would not bother to post about the meters. Thats a loyal customer as far as I'm concerned. And, a friend I hope also. If I ever get down Birds way, I'll even let him buy me a BIG steak dinner. Why? Cause thats just the kind of guy I am. Kidding aside, if anyone EVER has a problem with a meter, just let me know. I'll make it right. One year warranty? I never could keep track of time. What year is this anyway? /forums/images/graemlins/cool.gif /forums/images/graemlins/cool.gif /forums/images/graemlins/cool.gif
Hey Thanks you all! The way I look at it, If you ordered a meter and it got broken, lost, stolen, or whatever, you still want your meter, or you would not have ordered it. By ordering the meter from me, you were loyal to my company,and by replacing it, I try to be loyal to you, my customer. It becomes my job to make sure you always have a meter you can use. A good example is Bird. (correct me if I'm wrong here Bird) Bird no longer has a tractor, but he is still a loyal customer, or he would not bother to post about the meters. Thats a loyal customer as far as I'm concerned. And, a friend I hope also. If I ever get down Birds way, I'll even let him buy me a BIG steak dinner. Why? Cause thats just the kind of guy I am. Kidding aside, if anyone EVER has a problem with a meter, just let me know. I'll make it right. One year warranty? I never could keep track of time. What year is this anyway? /forums/images/graemlins/cool.gif /forums/images/graemlins/cool.gif /forums/images/graemlins/cool.gif
