new CK30 owner is lovin' it

   / new CK30 owner is lovin' it #21  
Nice Pictures!

Soon you'll find yourself cutting down trees just so you can pull the stumps. :D
 
   / new CK30 owner is lovin' it
  • Thread Starter
#22  
This tractor is a Hoot!

:eek: I don't think so, lol. These stinking Alder weeds fall/break over enough without any encouragement, they were a big reason to buy this Kioti honey since I needed a shovel and logskidder.

To attach a hook for a chokechain in the middle of the front bucket, I haven't decided yet whether to bolt on a 1/4" steel reinforcing plate across the bucket-attachment plates or to weld it onto the bucket and plates. Then weld on the hook. The Dealer, a farmer, said "Don't weld a hook onto a side of the bucket, heavy logs will twist the hydraulics/lift arms. I learned the expensive way."

Right now I'm using a hook bolted onto the drawbar, but the chokecable sometimes snags the bottom of the backhoe, esp when dragging off of higher ground.
 
   / new CK30 owner is lovin' it #24  
Yeah, I don't know Rex. I was that February 2006 poster who discovered this issue. I am personally "fixed" and taken care of but there are many many other owners that are not taken care of. The problem isn't with new buyers lucky enough to get the new model loader it is with the old owners and their cracked up loader. Those folks are still getting the shaft here.

Bob's generally right that there is still a problem. Kioti has a solution from a forward looking future profits point of view but are not providing good service for their existing customers who have already paid for the tractor. Clearly they prioritized the new machines with a solution and redesign.

I expect improvements in a tractor line as they learn from design mistakes. I also expect that if the design mistake causes an equipment failure such as this that there needs to be a solution for the old model tractors as well. I've worked in shipyards and any crack type failure in a crane's structural frame would lead to immediate shutdown and qualified repair.
 
   / new CK30 owner is lovin' it
  • Thread Starter
#25  
That is hard on some old owners, I'd be hopping mad. Since you were taken care of Ok, do you know if it is the dealer, or the company, that is not agreeing to fix some of the old models (like the Kubota deck/fender cracking on BX2350s) ? I completely agree that a manf fault should be fixed totally at the company's cost.
 
   / new CK30 owner is lovin' it #26  
RexB said:
Ok, do you know if it is the dealer, or the company, that is not agreeing to fix some of the old models (like the Kubota deck/fender cracking on BX2350s) ? I completely agree that a manf fault should be fixed totally at the company's cost.

The company issued a bulletin discussing the cracks and that there would be a fix so the dealers as well as the owners are just on standby for the last however many months. The trouble is deciding which "fix" would be proper here. Some dealers have fabricated and welded some additional bracing to the loaders and done it well, some dealers have just scabbed on huge hunks of angle iron. I think at this point though that it would not be wise for a dealer to add any material since the latest fix kit from Kioti requires the torque tube to be at OEM dimensions for fitment.

I blame the manufacturer for not following through on this issue. I believe that the dealers have been told to standby.

The issue of cost is an odd one too. Shouldn't there be an allownace for cost to bring the machine to the dealer to repair this defect? Many owners live quite a ways from their dealers and will have to eat the cost of that.
 
   / new CK30 owner is lovin' it
  • Thread Starter
#27  
...The issue of cost is an odd one too. Shouldn't there be an allownace for cost to bring the machine to the dealer to repair this defect? Many owners live quite a ways from their dealers and will have to eat the cost of that.
Definitely. The owner travelled to the dealer and offered their money in trade for a working unit, thereby making the first trip and helping the dealer and manfr stay in business.

If a manufacturing fault is later discovered which has to be fixed for the machine to operate correctly, that is no fault of the customer and should be quickly fixed by the manfr/dealer at their cost, shipping/travel included. That's only fair and right.

From my (unaffected) viewpoint, Kioti was quick to change their production line and fix newer models (as in the flex lines to the hyd coolers), kudos to them. But to dwadle and dally around with not fixing old owners' machines is reprehensible and should be solved immediately.
 
   / new CK30 owner is lovin' it #28  
RexB said:
If a manufacturing fault is later discovered which has to be fixed for the machine to operate correctly, that is no fault of the customer and should be quickly fixed by the manfr/dealer at their cost, shipping/travel included. That's only fair and right.


This is where it gets tricky, from my understanding no loaders have failed and operation has not been affected. I've read the response is that the cracks are cosmetic only.

I'm not defending Kioti, I'd be plenty pissed too if my new loader had cracks in it.
 
   / new CK30 owner is lovin' it
  • Thread Starter
#29  
Jaybr said:
This is where it gets tricky, from my understanding no loaders have failed and operation has not been affected. I've read the response is that the cracks are cosmetic only.

I'm not defending Kioti, I'd be plenty pissed too if my new loader had cracks in it.
No failed arms or torque tubes? Operation hasn't been affected at all? Kioti was right and the cracks were cosmetic only?

I wouldn't like the looks of cracks, but if none of the loaders actually broke and are still being used a year later on heavy loads, what ...

I gotta look for a closeup picture that somebody took of the cracks, i don't get it.
 
   / new CK30 owner is lovin' it #30  
RexB said:
No failed arms or torque tubes? Operation hasn't been affected at all? Kioti was right and the cracks were cosmetic only?

I wouldn't like the looks of cracks, but if none of the loaders actually broke and are still being used a year later on heavy loads, what ...

I gotta look for a closeup picture that somebody took of the cracks, i don't get it.

That is my understanding, although I would have to wonder if the cracks won't become a problem over time.
 

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