Ridersupfarm
Bronze Member
- Joined
- Feb 12, 2019
- Messages
- 61
- Tractor
- Kubota 7060
We purchased a NH Rollbelt 450 4x5 baler last June and have had nothing but problems and breakdowns. The dealer has been great, sending their top mechanic two times to our farm to assist. While he was able to get the baler working it would break down again shortly after he left. We are a small hay producing operation that rolls horse hay for our commercial boarding operation, about 200 rolls / year. The unreliability of this unit is affecting our business and, frankly, we don't have the time to be a beta tester for New Holland. We have requested a NH customer service rep call us to discuss options but after several weeks have gone by, silence from NH. Has anyone else had this experience with a 450 baler and NH's lack of customer service?