calf feeder
New member
- Joined
- Jul 13, 2009
- Messages
- 4
Last summer I purchased a new, New Holland Br 770 round baler. The baler puts a heavy load on my 95 hp. tractor and has broken the sledge rollers out three times. I have baled a total of 378 bales with the machine since it's purchase. During all three breakdowns New Holland has refused to give me a loaner stating they just didn't have one to give me which forced me to rent a baler which I have used to bale over 3,000 rolls of hay. Bottom line, the baler has been in the shop for warranty work a total of 68 days and is currently broken down. New Holland can't fix it but refuses to get me a new baler or give me my money back. New Holland factory service rep. J Levi Taylor has stated that he didn't know why the same breakdown kept occuring but I find it hard to believe that someone trained by the factory to be the foremost authority would not have more than that to offer. Mr Taylor and two dealerships have all stated that the baler has major issues but as it stands at the present. CNH has both my money and my baler because it's a fact that I didn't get one. If I had wanted a baler in need of repair I would have kept the one that I had owned for 18.5 years. Any opinions as to why New Holland won't just do the right thing?