So here is the $1M question, how does someone find a good builder/contractor. All of my research has said to visit their build sites and finished product, but as you outlined in your post it is pretty easy for them to hide their inadequency with a good sheet rock and finish sub.
Any suggestions are appreciated.
Dave
You are right in that I don't like to give recomendations because they can come back to bite me. In my opinion, the trades are overrun with people having an addiction of some kind. Drinking is the most commmon, but drugs adn gambling are a big part of it too. Of the three, the gamblers are the worse. The second they get any cash, they disapear!!!!
A guy who has had a great reputation will sometimes totally change overnight. It's sad, but I know of several very big, very rich, builders in my area that went from hands on, make it right, and standing behind what he built, to not caring, bullying clients and never finishing the jobs. It's scary.
If I was to look for a guy to hire, I would go to Angies List. I both hate it and admire it. I'm on there because some of my clients have written reports on me. From what I understand, they are all great reports. The reason I hate it is that I get a ton of calls from people wanting bids from me, but in my experience, most are just shopping around and not serious. It's proven to be a waste of time for me to even deal with those types of callers. I also get calls from Angies List asking me to be a featured contractor. I don't want to, and have told them repeatedly that my business in doing very well and that I don't want or need their website. But the reviews are honest as far as I know, and there are enough bad reviews out there of the other guys that I think it would be a good starting point.
My advice when looking to hire a contractor is to talk to at least five. That sounds easy, but in every case that I've had to come back and fix what was done wrong, they hired the first guy they talked to. If he sounds nice, you like him, he has some great ideas and has been around for years, that's all most people want. Keep looking until you have spoken to at least five. DO NOT be in a rush to get started. Another year is nothing if you can get it right the first time, becasue if you don't, it will cost you twice as much and take many years to make it right.
Check refrences, ask around, walk up to owners of new houses and ask then who did their house and if they did anything wrong. The more footwork and effort YOU put into finding the right person, the greater the reward will be for you.
I don't advertise. Im all over facebook, but all my jobs come from repeat clients and their friends. When I want to hire somebody, that's where I start looking for names. If it's somebody that I really know and trust, then I might hire that guy right off for the job, but usually I talk to several before commiting. Not only is my name on the line when I bring in another contractor, my reputation for future jobs with their friends is at risk!!!!!
I'm very approachable, Im' very easy to find, and I'm out in the open. If somebody was angry with me, they can find me real easy. I do this on purpose becasue it shows my clients that I'm here for them, and they are always welcome to come to me if their is a concern. Facebook accomplishes this, but just telling them where I live also builds trust with my clients. Do you want to give a stranger the keys to your house and not even know where he lives?
Listen to your little voice, address every red flag as it happens, and NEVER HOPE that things will get better. Once it goes bad, it will just get a lot worse!!!!
Good luck,
Eddie