I bought a new truck from NY, but I get it serviced near Cincinnati, about 2o miles from where I live...and they treat me great. I think part of the reason is because they're such a large dealer and the sales goofs don't have time to run to the service dept every time they see you pull in to tell them to treat you like crap /forums/images/graemlins/wink.gif I did run into the sales guy I talked to a few times before buying elsewhere...and he was just as friendly as before. I guess it just depends on your area and the people. Personally, I think it's childish for people at a dealer to treat you bad or second rate just because you didn't buy from them. I do however expect them to give a slightly higher priority to people that buy from them...but if they're obligated to do warranty work, they should...and not fuss about it. If they were doing the work for free, I'd let them fuss. But since they're not doing it for free, they need to do the work and not whine about it. If they want to whine about it, they should get out of the new tractor sales and only sell used stuff so they don't have to be obligated to anyone but their own childish self /forums/images/graemlins/shocked.gif Support your local dealer when you can, yes. But if a consumer finds a great deal elsewhere and needs to go somewhere else to buy, so what? Does that make the consumer an evil person and the dealer justified in treating that consumer like crap?...no.
As for our tractor - we bought it at the local dealer where it's also serviced. Actually, they come to our place to work on it unless it's something that can't be done 'in the field'.
