Ever since you posted this, I've been trying to think of the model number of the HP that I used for several years that did it all: print/copy/fax/scan (I know it was either an Office Jet or Desk Jet model). It always worked just fine, as it was meant to work, but there were two features I didn't like. It printed in either color or black & white, but would only copy and fax in black & white and it wasn't a "flat bed" model so anything to be copied or faxed had to be fed through the sheet feeder. So when I bought this Dell computer, I also got a HP Office Jet G55 (which I'm now using). It's a flat bed print/copy/scan, but faxes have to go through the computer software. But that works. The G85 would have been a better choice, but Dell didn't have that model available. And I don't know whether either is available anymore.