Proper Etiquette???

   / Proper Etiquette???
  • Thread Starter
#11  
Thanks for all the posts. I have never been to DEALER "C", though people have told me they are OK to deal with. Dealer "A" used to be sweet on my sister, so maybe that is why he was the lowest. He is also the farthest away (40 mi or so), Dealer "B" knows me personally and gets all my business for my L & G needs. He said he was quoting a 2005 model, which would have to be ordered. Maybe that is why he is a little higher? I might ask him if he would split the price of filters and fluids for the 50 hour service. Either way, I am leaning towards Dealer "B", just out of recognition. They know me by name when I go to see them.

Thanks again. You guys are the best... /forums/images/graemlins/wink.gif
 
   / Proper Etiquette??? #12  
</font><font color="blue" class="small">( Dealer "B" knows me personally and gets all my business for my L & G needs. He said he was quoting a 2005 model, which would have to be ordered. )</font>

Seems as tho you are happy with him, so that is where i would buy. as the others have said $200 on a purchase of that size is basically nothing.
 
   / Proper Etiquette???
  • Thread Starter
#13  
One other thing I forgot to mention:

I got a $100 gift certificate to Dealer "B" for Christmas. /forums/images/graemlins/grin.gif
 
   / Proper Etiquette??? #14  
</font><font color="blue" class="small">( One other thing I forgot to mention:

I got a $100 gift certificate to Dealer "B" for Christmas. /forums/images/graemlins/grin.gif )</font>


I guess I don't know what the question is, go get the tractor, get us some pictures, help the economy and have fun.


/forums/images/graemlins/grin.gif /forums/images/graemlins/grin.gif /forums/images/graemlins/grin.gif

murph
 
   / Proper Etiquette??? #15  
"Etiquette" here is that you need to balance your interest - getting the lowest price and best deal/value form the right dealer for you - with your relationship and integrity with all of the dealers in the running.

Directly showing or disclosing the bids to each of the dealers is only fair if:

1. They all knew ahead of time that this would be an "open" bidding process. Usually, a purchase like this is assumed to be somewhat of a "closed" bidding process where bids are submitted with the understanding that the pricing information will not be imparted to the other sellers. As long as they know ahead of time that you plan to shop around for the best deal in an "open" process, I can't see anything wrong with it.

If you soplicit and accept bids under the premise of a "closed" process and then switch on them to an open process, it gets sticky.

Also, some sellers prefer to work on a closed basis, and others on an open basis, so they may not all agree on the same process and its up to you to compromise.

Any dealer that claims to "have the best price", or "will beat anybody's price", in my mind is already inviting an open process, so they should not mind being told they are higher, or having their price told to other dealers in comparison when it is the lowest so far.

2. Most dealers will be interested to know how their pricing stacks up against the competition, even if they don't get the sale. Again this is appropriate only in an "open" bidding process. It feels a lot better to lose a sale for a good known reason like "my price was too high and I chose not to come down", vs. the customer didn't like us but didn't say why.

3. The "open" process is only fair if the dealers all do the same amount of work in the pre-sale phase. If you spend hours and hours at one dealer, test-drive his demo equipment, and take all his literature and free promotional goodies, and THEN announce that great, you have sold me on this tractor, but I am now going to bid you against everybody else, you have dealt in bad faith with that dealer. If such situation is un-avoidable, you can perhaps give that dealer some "credit" on their bid to help compensate (like the $200 mentioned).

On the other hand, if you already know what you want (perhaps from reading TBN, perhaps from MFG web-sites, etc), and call around to three dealers for them to bid in an open manner with each getting to know the best bid so far until one is left standing, its fair to everybody.


When buying my wife's new Ford, I called several local dealers and gave them all the chance to give me their best price on the exact same vehicle (there was only one in town with the exact features I wanted, and the Ford web-site had already located it by VIN at one of the dealers).

Two of the dealers said they would "beat anybody's price by $50" on the exact same truck, even if they had to buy it from the other dealer who had the one I wanted! One was unable to hold up that promise when faced with the other prices, and gracefully congratulated me on such a good price. The other became angry at me for trying to hold them to their promise saying I was taking advantage of them - well they offered to bid openly!

Be careful about letting yourself get carried away with "etiquette" because its a two-way thing, and there are lots of people whoi willt ake advantage of your good manners in a way that will cost you real money.

As long as you are honest and up-front about things, I see nothing wrong with the open process.

- Rick
 
   / Proper Etiquette??? #16  
Why would a dealer expect you to not shop around, especially if it is your first tractor and you don't have prior experience in dealing with them? How would anyone expect you to trust a dealer, whom you may have never met before, is going to give you a good price.

With the price variations that we are used to in the car market why wouldn't we expect the same with a 25,000 tractor. I've had car dealers quote me prices that differ by $1500. Additionally, car dealers usually advertise prices in the paper so the consumer can get an idea of going rates. Tractor dealers do not market in a similar manner.

I think a smart buyer would approach multiple dealers and get prices; ask others about the dealer's reputation and support, become educated through web sites like this one, and not feel bad about doing any of it.

I am currently in the market and find it difficult to even get a quote written down at the two local Kubota dealers. However, the John Deere dealer asked if he could give me a quote. The kubota dealers gave me a piece of paper and said I could take some notes. I guess it should not surprise you that on my second visit a month later, the prices changed.

I've received some on-line quotes and have found dealers with a strong web presence to be more forthcoming with their prices. I am going to take the on-line price quote to the local dealer when I'm ready to close the deal and ask them to at least match the price. If they choose not to I will ask them if they will still provide service if I buy from another dealer. I'm not trying to squeeze anyone. I'm allowing them to win my business. If they don't want it, that is their right. I'm looking for a business to provide me with a quality product and service, not a drinking buddy.

Would it be better to just walk in and ask for their best price? If they do not have the best price should I just thank them for their time and leave or should I be up front and make them an offer.

I've asked car dealerships for their best price, not been happy with it and then got stopped on my way to the door just to have them lower it by a grand.

When I bought a new boat I was given a quote from a local dealer. I got a quote from an out of town dealer for $2000 less. I told the local dealer and they offered to match the price. I declined and told them they should have given me their best price up front. They called me back later in the day and offered to beat the other's price by $1000. I could not pass that one up.

In summary, I don't think that dealers have much of an incentive to give you a good price if they don't think you are going to shop around. Now if you've bought from the dealer before or he is your neighbor, shopping around may not be necessary.
 
   / Proper Etiquette??? #17  
Are we ALLOWED to say Etiquette on TBN?!! /forums/images/graemlins/grin.gif
 
   / Proper Etiquette??? #18  
How 'bout them VOLS! /forums/images/graemlins/grin.gif
Had the exact opposite experience between the 2 Kubota dealers & 4 JD dealers in the general Knoxville area.
3 of the 4 JD dealers quoted list pricing (one was actually higher than JD's web site pricing) and this was when I could hold their attention long enough on multiple trips whilst the 4th was a little lower but didn't have either of the model's I was interested in, in stock. He did have a 4110 w/ "only" 14 or so hrs on it but it was out at one of the salesmans properties grading his driveway. And yes, he wanted list on it also... Was only able to get a test drive on the 2210 at one of the dealers!

Conversely, both Kubota dealers had the tractors, allowed me to test drive them on several occasions and quoted me lower than list pricing on both models I was interested in.
Ended up that the Kubota dealer I went with not only gave me the best price, but was also the one I was able to strike up the best convo's with which included the parts & service techs also. Being the closest of the 2 was frosting on the cake!

When I started out shopping for a SubCUT or CUT, green & yeller was the one to beat but I guess it's poetic justic that I ended up with the big orange /forums/images/graemlins/wink.gif /forums/images/graemlins/grin.gif

Good luck in your quest

Volfandt
 
   / Proper Etiquette???
  • Thread Starter
#19  
Thanks. I just wanted to do the right thing.
I talked to two Kubota dealers and three JD dealers, who were all very courteous to me. It boiled down to features for me. The JD has a bigger pump and I really prefer the Twin Touch hydro over a treadle pedal.
 
   / Proper Etiquette??? #20  
I typically do all my research beforehand and when I walk into a dealership I tend to already know what I want. I usually walk in and give them a list of what I want, when I will close the deal, and my contact information. I then tell them I will be giving the same information to this other and this other dealer and to call me when they get the best package deal. I'm not rich, so I usually have to finance. I won't go back to any place until they have given me their best price AND their best financing options. I usually tell the other dealers what the running best price is but not who it is from. They usually argue and tell me that they can't offer financing options without taking down my life history. I always tell them that if they want the sell that they'll have to. MANY MANY dealers will finally give in on purchase price, then give a wink-wink to the financing guy as you go into their office and they close the door with a grin. I don't go back until I have a package deal faxed to me (price plus financing). I never report a trade in until after the base deal is said and done, because they try to stick you on that one also. I always tell them to work up the financing based on if I had flawless credit report because I do.

I also don't give my business to dealers who try to switch things on me. Example (car related but close): I bought my Toyota Tacoma from a dealer about an hour and half away because I wanted a 6 cylinder with straight drive and no power windows or door locks. Evidently that is pretty odd because I finally had to have it shipped in from GA to NC. The dealer an hour and half away was the only one who would even look up the odd truck for me. Everybody else kept trying to sell me ones off of their lot which without fail, had the 6 cylinder and were loaded with automatic tranny, and power door locks and windows. Most even had sunroofs.

I have had dealers get mad with my tactics, but it is usually only the ones trying to rip me off that get angry. I don't expect any dealer to sell me anything at a loss, but I do EXPECT their absolute best fair price.
 

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