QBE NO WAY CAUSE THEY DON'T PAY
Dear Mr Iron horse, Well welcome to the dirty tricks of QBE INSURANCE. I am sorry to hear about your knee and your experience with the lovely QBE INSURANCE. We have just experienced their ruthless underhanded dirty ways they deal with people. I'm not really into tractors but live in a small cane farming community.
We had a timber motel, suffered fire damage 29th June 2010. We were insured with QBE INSURANCE. They have made our lives ****. Sent a private investigator went all through us and our financials. We had business interruption insurance after Cyclone Larry. Yep we went through that too, except we were with CGU then, they were great. We have not seen a cent of Business Interruption from QBE INSURANCE. What they do is work out what you are actually earning for the past financial year say $ 150,000, not the $ 250,000 that we were paying our premiums for. Then they work out a monthly schedule then deduct all of the running costs off that that you no longer have due to damage to your business. If you are lucky you would have enough left over to pay your loan or council rates. If you earn any monies through paid employment simply to pay for a solicitor of put food on your table they deduct that too. OH and don't forget any centre-link payments, the bastards take that off your monthly business interruption payments. But that doesn't matter because we have not seen a cent. Then we were told by our broker that they would expect us to renew the policy which we did. They took our monthly premium or $ 560, then rejected our claim saying it was processed 2 days late and refused to renew our policy. They were the ones that processed the claim, all because they didn't want to know about a half burnt out building. They QBE Insurance were reported by our broker and had to renew the policy, which we now can't afford anyway. We can't operate at all because the whole mains switch board went up in flames and six of our rooms are badly fire damaged. Thank god for great friends, now in share accommodation. They keep moving the goal posts. Then they said they were not in the position to provide indemnity until the outcome of police investigations were finalised.
Well that is over and we WERE not charged and the lovely QBE INSURANCE still wont pay. I feel sorry for you and I hope your knee gets better. Maybe go to your member of parliament that's what we are doing next. We can't afford any more solicitor fees or afford to take them to court. Also try the media, that's a good one. Business Interruption insurance what a joke. Don't worry about your premiums going up because QBE INSURANCE don't pay.
There needs to be a massive overhaul and a government body overseeing insurance companies and expose all their dirty little tricks. The forensic insurance investigator entered our premises 3 days after the fire, took their own samples and even fabricated evidence against us, which was disputed by the police, how bad is that!
The police forensics came back clean and were tested in proper government accredited lab and QBE'S were not. Work that out everyone, not hard is it, talk about trying to frame people and potentially ruin their lives.
I phoned the ombudsman and was told they have no power or jurisdiction for any claims over $ 280,000, what a joke.
Well thank-you for sharing your story and I hope your knee gets better.
Don't forget insurance is a massive rort and it is the society we are living in that makes us have it. The banks are in bed with the insurance companies.
So all i have to say is thank-you Mr QBE you have destroyed my life. We have lost our business, now the bank is taking everything, our house as well.
But i still have my health, a brain and the world of the internet. I will start up another business and won't get insurance again for sure.
So much for insurance you pay it for years so it is there when you need it.
I feel so sorry for all of the flood victims and love to you all and best of luck with your insurance claims, i hope your not with QBE.
QBE no way cause they don't pay!