Scooby074
Super Member
Yes, you are certainly correct about the strength of the tool, but since pharmvet isn't a professional using his tool daily, he did not discover it was defective until his warranty is nearly gone or maybe past expiration. The tool still costs the same, but he never got what he paid for. What I'm suggesting is that a person who is not a full-time user might be better served to buy a cheaper tool if it does the job needed. I'd put Hitachi Li-Ion batteries up side-by-side with any batteries on the market. Their Li-Ion batteries have a lifetime warranty and are 3ah while being much more light weight than the Ni-Cads that come with the Snap-On. You can call the Dewalt and Hitachi tools consumer grade, but I disagree based on owning the Hitachis and also seeing many professional carpenters with tool boxes full of Dewalt tools.
It comes down to output. High output tools cost more money. The SO and IR/Matco cordless are the highest outputs in their class.
For a lag screw, not that important i agree. But if you have a bolt that requires 300ftlbs and you only have 192 ftlbs which is the maximum for the Hitachi, it isnt much good for you, is it?
He had a failure on a tool that has very few failures in professional use. Its sort of a one off, a bit of bad luck (or perhaps abuse by the employee). His best first course of action is to call his dealer. He said "last year" but could be within his 1yr warranty period for all we know. Even if he's outside his period, he could still get warranty if his dealer is good and the tool had a factory defect.