Questions About Webpage Content & Ownership

[bcs001]

Maybe there is some knowledge here about legal ownership rights to the business webpage a relative own thru GODADDY. He pays a third party for marketing and I think hosting of his webpage. Will he have legal rights to request this third party change contact information on the page or move it a different marketer/hoster that will edit it the way I want?
Thanks.

 

[jk96]

Do you own the domain name or does the relative? Is go daddy just hosting the site? I'm a little confused as you say the relative owns but then refer to yourself when talking about editing the way you want. I own the domain on both of my business websites and host on godaddy. I am able to edit directly on Godaddy any way I please.

 

[bcs001]

Do you own the domain name or does the relative? Is go daddy just hosting the site? I'm a little confused as you say the relative owns but then refer to yourself when talking about editing the way you want. I own the domain on both of my business websites and host on godaddy. I am able to edit directly on Godaddy any way I please.

Sorry for the confusion. I corrected my initial message.
He owns the domain name thru GoDaddy but the website was created and hosted by a third party marketing service so it is not accessible to edit on GoDaddy. Since I started this thread that marketing service has agreed to make the requested contact information changes to the website.

Does any one know how the Google business listing contact information gets updated? Now that the website will have an updated phone number and email address, there will be a mismatch to the contact info shown in Google. Does the marketing company doing the Search Engine Optimization control the display of contact information in the google listing?

 

[jk96]

Sorry for the confusion. I corrected my initial message.
He owns the domain name thru GoDaddy but the website was created and hosted by a third party marketing service so it is not accessible to edit on GoDaddy. Since I started this thread that marketing service has agreed to make the requested contact information changes to the website.

Does any one know how the Google business listing contact information gets updated? Now that the website will have an updated phone number and email address, there will be a mismatch to the contact info shown in Google. Does the marketing company doing the Search Engine Optimization control the display of contact information in the google listing?

Ideally you should have a google account and should have claimed your business or need to if you haven't done so. You can then manage that business listing and update as needed directly on google.

Here's an article on how to claim you business

How to add or claim your Business Profile on Google - Computer - Google Business Profile Help

Add or claim your business Troubleshooting Claiming Your Business Profile

support.google.com

Screen shot of my business - circled you'll see it shows that I manage this listing when I pull it up on search results and am logged into my google account.

 

[jk96]

forgot to add you'll need to do the search using google in order to see or manage your listing

 

[bcs001]

Good info thanks.

What is making this complicated is the business has already been set up and operating for a few years using a phone number and email address which are now being changed. Since that google listing was originally created with a gmail address that he now does not have the log-in password for, Im not sure how this can get updated. The revised website will have a new gmail address once it is revised.

 

[scootr]

I've had a Godaddy website for 15 yrs which I was given by a friend who quit the business.
No third party needed. That is what Godaddy is (was) all about. One bad thing about Godaddy is the old pages will remain on the internet and people may find them in the search.
A good work around for an old phone number is to maintain it with a ring forward feature to the new number. Contact gmail support. If the old email is abandoned you may be able to revive it with a forwarding action. My web email auto forwards to my work email. GL in your new venture

 

[WinterDeere]

I've been managing domains since the mid-1990's, before Google or GoDaddy were even an idea. I have no idea what the internal policies of those two companies may be, but speaking in terms of law and the adapted policies of most hosts, you can create an anonymous registration for most business domains (e.g. ".com" domains), but not for personal domains.

Just to be sure we're all using the same terminology:

domain: You lease that. www.yourname.org, or whatever it is.

registrar: The companies that facilitate domain registrations. They say "bcs001 owns www.yourname.org, and that domain name points to xxx.xxx.xxx.xxx IP address."

WHOIS: This is the official and open list of domain registrations. You can look up your domain, and see how it is registered.

host: The IP address to which your domain name points, and usually where your content resides. This may be the same as your registrar, or a completely different company.

My registrar and hosts have mostly resided on two separate continents, but I suspect those using GoDaddy or Google as their host, probably just also register their domain name thru these companies. Who the actual registrar is might be a third party, or not.

Depending on domain type (e.g. ".com" vs. ".org" or ".us" or ".fam"), anonymous registration may be allowed. Check with your registrar. In this case, the registrar becomes the name and address of record, and only they know how to directly reach you.

 

[WinterDeere]

Oh, and be aware that as soon as you register a domain, you are going to start getting regular spam mail telling you that you need to update payment terms or redo your registration to avoid losing the domain, and all sorts of other clever scams. These are all phishing attempts, to get your financial details or domain registration details. Because WHOIS shows the world who your host is, most of them will even appear to come from your host, and include information you'd think only they could know.

Don't ever click on any link in any email referring to your domain or host, but rather always manually and separately log into your host or registrar, when you want to settle your mind that all is good. If they have a message for you, it will appear there, they are all always constantly battling this problem.

 

[part-time-Farmer-NC]

Also note there are at least two parts to a hosted site. DNS owner/registration etc (that would be the arrangement you have with godaddy) and webcontent.

Webcontent can be managed by individuals but many times that is managed by third party vendors. Depending on what the agreement is they can manage and own the artwork in a site.

Third part could be if you take $$ over your website, this is CC services and they manage that aspect of it. Like Square or other "banking" type service.

You can try to recover the password for the gmail account. Better hope you had a backup account assigned/listed to it, then its easy peasy. Sometimes it can be recovered via a previously listed phone number too.