HORRIBLE EXPERIENCE! Bought one of the Ramsplitters $1500 you cant turn it on, oil starts shooting out all over from cap, I call them, they tell me, well if you turn it on again, enough oil will come out and it shouldn't overflow any more, (leaving only 1/2 the normal required hydraulic oil in there) they said it sound like the weld was broke in the cap, which they say sometimes happens, ............. I still cant believe they actually told me just to let it leak out and overflow until there not enough oil in there to overflow, and tell me that should be OK,? this is a brand new machine. I thought the oil cap threads were stripped or something痴, they finally agreed to send me a new cap
Well they do send me a new cap and I ask them well how do I get the old cap off, they didn't know, they said, well try prying it off. (I could not) WOW, now I have a $1500 piece of crap just sitting there. What does under warranty mean to these people, more so, what the heck does sending a defective piece of equipment and not come and fix it mean. It was real obvious they had really no intentions of wanting to help me. If you bought a new car and had it delivered and the head gasket was blown, do they send you a gasket and tell you to replace it, I cant believe the (I don稚 want to deal with any problems) attitude after they have the money they have