goeduck
Super Member
Well I cancelled the Xfinity (Comcast) channel lineup today and they dropped from a 150 MB to 60 MB connection plus phone which took me from $231.55 a month to $100.21. So I have $131 to work with. They would not give me the $49/month new customer rate and stuck me with the $79/screw-your-customer-rate. Then of course they charge $11/month for the cable modem. And phone plus taxes takes me to $100.21. I went by Best Buy and they have cable modems with the phone connection, WiFi and 4 port Ethernet router all built in for $200 to $300 but I am not sure I want to go there and not be able to tell Comcast they are not giving me an internet connection if I have any problem whatsoever (hardware or service). Plus that is a lot of money to recover.
I got a call back from Xfinity customer service as a response to my rating them low on the customer survey that I did. Very nice lady this time. She offered me a better package and I am down to $89.66 a month with Xfinity from the $100.21. Same 60 MB service plus phone. I usually do not like customer surveys but I always do them if money is involved and they usually know at least something off the bill. Every dollar counts.