So your package, sent from California, headed to Austria, first goes through Canadian Customs? What does Canada have to do with this matter? Shouldn't it be between US/Austria Customs? Sorry if this is something obvious I am not getting.
The Post Office misdirected the 4 Priority Mail Packages I sent on December 1... Three reached their destination by yesterday... after mistakenly being sent to Canada.
The remaining package was still in Canada until yesterday.
The answer I received from the Post Office apologized for the delay and said things like this happen more frequently at this time of year.
Here is the reply:
I sincerely apologize that your item has not been delivered. At this point I would recommend that you start an inquiry on this package to find out why it was sent to Canada instead of Austria, as well as what is causing the delay. Unfortunately we do not handle international inquiries via email. For more information your best resource would be to contact us at our International Office. Please contact us at 1-800-222-1811
Your item left the United States from ISC SAN FRANCISCO (USPS) at 11:55 am on December 17, 2010. Information, if available, is updated periodically throughout the day. Please check again later.
Detailed Results:
International Dispatch, December 17, 2010, 11:55 am, ISC SAN FRANCISCO (USPS)
Arrival
Arrival
International Dispatch, December 17, 2010, 10:45 am, ISC SAN FRANCISCO (USPS)
Out of Foreign Customs, December 05, 2010, 8:44 am, CANADA
Into Foreign Customs, December 04, 2010, 3:57 am, CANADA
Arrived Abroad, December 04, 2010, 3:57 am, CANADA
International Dispatch, December 02, 2010, 9:40 am, ISC SAN FRANCISCO (USPS)
Arrival
Acceptance, December 01, 2010, 12:11 pm, SAN LEANDRO, CA 94578