Skybeam Internet Provider-feedback

[ustmd]

My local (and pretty much only) internet provider has just been bought by Skybeam.

Searching on line, there are a lot of negative reviews about Skybeam once it takes over a local provider.

Anyone have any experience with them?

I am trying to decide if I need to start "pursuing other options".

Thanks

 

[skybeamtx]

We are sorry that you have recieved negative information regarding Skybeam. We are a very reputable company and provide reliable service. We look forward to serving you. Welcome to the Skybeam network.

Skybeam
SKYBEAM High-Speed Internet and Digital Phone Services
866.411.FAST

 

[Pirate]

That's funny.

 

[ustmd]

Yeah, I am trying to decide if it is a bot doing an auto reply

 

[creekbend]

Talk about being in the wrong place at the wrong time. Or is it being in the right place at the right time?

 

[MicroPilot]

We are sorry that you have recieved negative information regarding Skybeam. We are a very reputable company and provide reliable service. We look forward to serving you. Welcome to the Skybeam network.

Skybeam
SKYBEAM High-Speed Internet and Digital Phone Services
866.411.FAST

So this kind of tells you what kind of company Skybeam is, doesn't it?

 

[MossflowerWoods]

So this kind of tells you what kind of company Skybeam is, doesn't it?

Skybeam or Skynet?

Didn't John Connor send Arnold back to warn us all about Skynet???
:shocked::shocked:

PS: Hughes Net is everywhere, and all their press sucks, and it is all true also! But it is the only thing I can get...


David

 

[Ken45101]

PS: Hughes Net is everywhere, and all their press sucks, and it is all true also! But it is the only thing I can get...

Interestingly, we have Hughes and so did my son, 5 miles away. His service had a lot more problems than we do. I don't like Hughes speed and daily limits but it is otherwise liveable. Just a few months ago, we finally got 3G coverage. We picked up a unit for our camper and it usually runs a little faster than Hughes. The one advantage Hughes has is their 2-7 am unlimited download window, which I use for O/S system updates. That's the only reason I'm still keeping Hughes. Apple has humongous system updates that might be very expensive with 3G (AT&T is the only one providing 3G or any reliable coverage here.)

Ken

 

[MossflowerWoods]

Apple has humongous system updates that might be very expensive with 3G...
Ken

My Microsoft update this morning was 281 MB... I did it at 0530 today...

David

 

[Ken45101]

My Microsoft update this morning was 281 MB... I did it at 0530 today...

David

Apple sometimes runs 1 GB updates and even has a 10GB update That's my one serious complaint about Apple, they do not understand that not everyone has unlimited bandwidth on superspeed internet links.

Ken

 

[orezok]

Yeah, I am trying to decide if it is a bot doing an auto reply

Out IT Director showed me an application in Google that you can enter a phrase and Google will constantly search for that phrase and then send you an email every time it appears anywhere on the net. We use it at the school district to track any stories or articles that might appear with our name in it.

 

[chad22]

We are sorry that you have recieved negative information regarding Skybeam. We are a very reputable company and provide reliable service. We look forward to serving you. Welcome to the Skybeam network.

Skybeam
SKYBEAM High-Speed Internet and Digital Phone Services
866.411.FAST

lol. Is sky beam spying on you? Watching your every move? lol

Sorry that is just so funny skybeamtx replied like that.

Makes me wanna avoid that company at all costs.

Something tells me that was a spam bot posting that.


Chad

 

[chopped]

Welcome skybeam I hope you enjoy the forums here. What type of tractor do you have?

 

[johnrex62]

As soon as it makes the jump from Skybeam to Skynet it will have ALL of them. :shocked:

 

[Ken45101]

Welcome skybeam I hope you enjoy the forums here. What type of tractor do you have?

Excellent question!

 

[texbaylea]

Skybeam has bought out my wireless provider. I had a good relation with the previous owner and his crew.

I am concerned about what the future will bring. I have not seen any of the promised improvement in speed.

Vernon

 

[texbaylea]

I found the link I was looking for

Toward the end of this thread is info on how to make useful contact with Skybeam.

Skybeam.net : All reviews | DSLReports.com, ISP Information


Good Luck

Vernon

 

[Alric]

We are sorry that you have recieved negative information regarding Skybeam. We are a very reputable company and provide reliable service. We look forward to serving you. Welcome to the Skybeam network.

Skybeam
SKYBEAM High-Speed Internet and Digital Phone Services
866.411.FAST

I know its a little late but since google indexes and archives just about everything I thought I would share my experience. I was a subscriber of Mesa Networks before the whole Skybeam merger/acquisition. The service started failing fairly frequently as they tried to merge there infrastructure and overall speed suffered. After a while they seemed to fix most of the issues. I moved to a new house which was serviced by a different network acquisition of Skybeam and decided to try them. They tried several times to install and get a reliable signal and were never able to get the equipment setup so that it would provide an even remotely stable service. After about a month of this I called skybeam and canceled the service. It took 3 months for them to come and remove the equipment all the while trying to bill me for the service after several conversations with their customer service they reduced the bill to the original month. To this point I still have refused to pay them on the grounds that they never provided even a day of stable service.

So the underlying theme here is SkyBeam has absolutely horrid customer service, over subscribes their equipment to the point of not being able to provide stable service and still feels that they deserve to be paid. So you should avoid them.