</font><font color="blue" class="small">( I've done the whole bean thing, but have never been just blown away by any of them. Perhaps inferior beans? )</font>
Usually if they offer whole bean coffee they start with pretty good beans. Most likely it just wasn't packaged fresh from the roaster. Some roasters (Green Mountain, Peets and Starbucks, plus others) package right out of the roaster. Most of them (like Caribou) package within 2-3 days; while still a quality product, this greatly shortens the shelf life. And still others (Dunn Bros comes to mind) package within a week, so depending on the elapsed time the quality of your cup may vary greatly.
Best bet with whole bean coffee is to look for a gas relief valve in the packaging. (Without it, the beans must be staled before packaging...or they have to use something permeable like paper sacks). Put the valve up to your nose and gently squeeze the package. You can actually smell the quality. If the coffee is stale or rancid, you'll be able to tell.
Hope this helps! Pete
PS: Boy, this thread got highjacked!!! /forums/images/graemlins/shocked.gif