Still waiting on replacement grill guard. Called the dealer yesterday, and story was changed from "new guard on order" to "NH is aware of problem, and they (the dealer) can cut down my current guard". Furious - I called NH, who put me on hold while they called the dealer. When back on line, NH told me that dealer has new guard on order. Called back the dealer, who said yes on order. The dealer also gave a different part # than listed in previous post - #719849096.
General question - is there anyway to speak with an actual informed technician at the NH customer service #, or do they just keep referring you back to the dealer. I am very disappointed that I can not talk with a knowledgable/technical person at NH. Thanks.