*Sigh* /forums/images/graemlins/tongue.gif
I gave in to the reality that I am screwed in this particular situation, but it does give me a wee bit of satisfaction to know that I've influenced a couple of people to stay away from NH or this particular model.
Given I'm stuck here, and my tractor is stuck in the shop, I called the dealer and told him I understood he was not the one at fault here, that I need to rely on him and his staff, and I hoped I hadn't burned any bridges. He's now doing a full 300hr service on the tractor and replacing the $800 rear fender I managed to crack in half (another story, I have many, trust me). We'll see what the bill looks like for that, but I'm sure the guilt will have some effect. If not, payment terms may suddenly seem to work in my favor. /forums/images/graemlins/wink.gif
The dealer told me that all calls to NH customer service are taken by an independent firm and routed to appropriate execs in NH, so my taking the time to rationally and unemotionally explain the situation to them should pay off by getting appropriate attention. Apparently I am going to get a complete Front End replacement, not just the ring&pinion. We'll see if that really happens, and when...
Not having the tractor is a bit of a blessing. It's amazing the number of other things that seem to get done on the farm when one doesn't have a tractor.
I gave in to the reality that I am screwed in this particular situation, but it does give me a wee bit of satisfaction to know that I've influenced a couple of people to stay away from NH or this particular model.
Given I'm stuck here, and my tractor is stuck in the shop, I called the dealer and told him I understood he was not the one at fault here, that I need to rely on him and his staff, and I hoped I hadn't burned any bridges. He's now doing a full 300hr service on the tractor and replacing the $800 rear fender I managed to crack in half (another story, I have many, trust me). We'll see what the bill looks like for that, but I'm sure the guilt will have some effect. If not, payment terms may suddenly seem to work in my favor. /forums/images/graemlins/wink.gif
The dealer told me that all calls to NH customer service are taken by an independent firm and routed to appropriate execs in NH, so my taking the time to rationally and unemotionally explain the situation to them should pay off by getting appropriate attention. Apparently I am going to get a complete Front End replacement, not just the ring&pinion. We'll see if that really happens, and when...
Not having the tractor is a bit of a blessing. It's amazing the number of other things that seem to get done on the farm when one doesn't have a tractor.