Richard, I've been working as a paramedic for close to 14 years, and all I can say is that when we show up at a scene like you described, and we find someone like you and the teen doing your best to help, we are so very grateful. Thank you for stopping and helping. "You done good"
As for how much to tell, well that's a little harder. Rule number one: Never lie to your patient. If you get caught in a lie once, the patient will never trust you again. That said, the question comes up, "what if the other is deceased?" Then, you fudge, tell them someone else is looking to them. Not lying, but not giving them more than they can handle.
Rule number two: If you have bystanders wailing and screaming that aren't family, then have someone move them back. Pick the biggest calmest looking dude to do it. The patient doesn't need to hear it and almost every time someone will come out with some assinine remark like "I wonder if he died right away?" Heard that once about a man's son while I was working on the father. Almost impossible to handle him after that.
Rule three: This one is controversal. If family are on scene, do not prevent them from seeing loved ones if they want to. Using common sense, of course. You won't let them view a decapitation, or similar injury. But, this may be the last chance for them to see the loved ones. It's a matter of closure for them.
Rule number four: Once EMS arrives, don't be too quick to leave. They will probably want/need your assistance. And they will be grateful for it, even if they don't mention it right away. But don't be insulted if we ask you to step away. We have alot on our plates just then and the patient always comes first.
Rule number five: Don't be afraid to go see them later. You have no idea how many times a patient will ask me later, "Who was holding my head", or "Who stayed with me till you got there?" They want to know, and will appreciate the visit. They will ask questions about the accident, answer them. In your case, you are the one who knows what happened. And they need to know.
You'll get alot of advice from hospital personel, probably telling you that you shouldn't visit. Well, take it from a pre-hospital provider, go if you feel you need to. Or even if you're not sure. The pre-hospital setting is totally different, you see your patient for a short time, then nothing. No chance for closure there. If you are having trouble with it, check out the local EMS personel, they'll help you through it, or direct you to the right counseling services.
Again, thank you for helping. Visit them. And don't be afraid to be proud of what you did.
Keep the greasy side down.
Mike<P ID="edit"><FONT SIZE=-1>Edited by Mike_Dumond on 10/19/01 10:30 AM (server time).</FONT></P>