Titan distributing

[beenthere]

One would think that the first phone call would have been enough of a clue that something was wrong.. But it is what it is.. "someone else's job"..

 

[Mtnlover64]

Yep, kind of my thoughts to, my project has been on hold for two weeks now. I'm hoping I get the new pins with all the parts the beginning of this week. I'll keep you all updated

 

[joecdeere]

Sounds like they're shipping from a separate location, lots of smaller companies are using third party warehouses to stock and ship their products, problems get delayed, especially if they have to get someone who knows nothing about the part to look at it and see if it's correct.

 

[Mtnlover64]

Yeah, I talked to Ray in their office Thursday and he went to the warehouse and actually layed eyes on the set they're shipping hopefully Monday. We'll see if the fourth set is the charm

 

[sikmusicfreak8]

Ive bought a post hole digger, landscape rake, and pallet forks from them. They have been a pleasure to deal with, free and fast shipping, and excellent prices. I have no complaints.

 

[Mtnlover64]

Update! I finally got the pins with the swivel! Four shipments to get the order correct. Very nice people to deal with, think 4 shipments is a little ridiculous but I guess that's better than never getting them at all

 

[Richard001]

Update! I finally got the pins with the swivel! Four shipments to get the order correct. Very nice people to deal with, think 4 shipments is a little ridiculous but I guess that's better than never getting them at all

Well I guess if you like talking to a sales person instead of doing things you want to do, then they are nice people.

After all the trouble you had to get the parts you wanted, and by the way, they said you will receive, it would be hard for me to give them any kind of recommendation.

I'm not even sure why you stuck with them after the second time they sent incomplete parts. Is it because of price or the part is not readily available from other sources or what.

Glad you finally got the parts you needed and can now continue on with your project.

Richard

 

[Mtnlover64]

Part of it was after the second time I was told I would receive the correct parts, and it sounds like they outsource their warehousing. All the pins I found on line showed the exact same pictures. I thought Titan was actually the manufacturer, turns out they aren't. If I had known that I would have tried and source. I didn't want to go through the same thing with another source so I stuck with Titan. I'm just glad I finally got the parts, now I just have to find some thick wall pipe with the right I.D for the sleeves